Pharmacy TechnicianNHS

Job summary

We are looking for a professional, conscientious and highly effective Pharmacy Technician to join our friendly team in Botesdale.

Main duties of the job

The Pharmacy Technician will act within their professional boundaries, working alongsideClinical and Dispensary team within the practice and the wider Blackbourne PCN. They will support the practice clinical teams with queries regarding medication from patients, complete audits regarding patient safety in the prescribing of medication and supports public health and screening programmes including immunisations and vaccination programmes whilst participating in quality improvement initiatives to enhance patient outcomes and reduce health inequalities.

Job description

Main Duties

The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines.

Support medication reviews and medicines reconciliation for new care home patients.

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.

Assist in conducting prescribing audits, responding to national safety alerts (e.g., MHRA), and implementing Quality Outcomes Framework (QOF) and prescribing incentive schemes.

Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g., use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services.

Work with the multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, and reducing wastage.

Support practice dispensary team in sorting and streaming general prescription requests, so as to allow GPs to review the more clinically complex requests.

Support medicines optimisation systems with a range of services to get the best value from medicines by using safe repeat prescribing systems, and timely monitoring and management of high-risk medicines.

Provide training and support on the legal, safe and secure handling of medicines, including the use of the Electronic Prescription Service.

Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children.

Handle prescription queries and requests directly.

Be an integral part of the general practice team.

Demonstrate initiative and be creative in finding solutions to problems.

Participate in clinical audits and research projects and implements changes as required, including supporting with the development, and updating of practice protocols / guidelines and procedures locally.

Support in the delivery of enhanced services and other service requirements.

Support in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events.

Undertake all mandatory training and induction programmes.

Contribute to and embrace the spectrum of clinical governance.

Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed.

Contribute to public health campaigns (e.g. flu clinics).

Other Responsibilities

ADMINISTRATION

Contributes and participates in audits, evaluation and clinical standard setting within the Practice.

Accurate and timely summarising of patient records and read-coding patient data.

Complete all required paperwork for legal and administrative purposes in accordance with relevant standards.

Ensure that all practice policies are fully implemented.

Work in accordance with all governance and internal systems relating to (but not limited to) the management of clinical data and systems.

TRAINING AND DEVELOPMENT

Taking responsibility for own development with relevant evidence-based knowledge and competence in all aspects of the role to meet clinical governance guidelines for Continuing Professional Development (CPD) and a Personal Development Plan (PDP).

Stay up to date through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, demonstrating skills and activities to others who are undertaking similar work.

Subject to a performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Work closely with other clinical staff and administrative managers in the setting up and/or improving of practice systems for monitoring/measuring performance against Clinical Governance and Quality Indicator targets

Work to deliver the NHS contract requirements related to the practice (including the terms of the Quality and Outcomes Framework and locally enhanced services)

About us

We are a rural GMS 10200 patient surgery with 4 Partners, 6 Salaried GPs and a fantastic clinical and practice team with an on-site Dispensary. We are located in a modern, recently extended surgery in the glorious surrounding countryside.