Medical SecretaryNHS

Job summary

We are looking for an enthusiastic, organised Medical Secretary to join our friendly and supportive team at Dartmouth Medical Practice.

This is an excellent opportunity for someone with strong administrative and communication skills who enjoys working in a busy healthcare environment. The successful candidate will play a key role in supporting our clinical team and ensuring patients receive a high standard of service.

Main duties of the job

The Medical Secretary will provide comprehensive administrative and secretarial support to the clinical team, ensuring the efficient processing of referrals, correspondence and patient information. The role involves liaising with hospitals and other healthcare providers, maintaining accurate patient records, processing information requests, managing incoming communications and supporting the smooth day-to-day running of the practice while maintaining strict confidentiality. The post holder will also provide administrative support to clinicians and assist the reception team when required.

Job description

The Medical Secretary will provide a high-quality, patient-focused secretarial and administrative service to support the clinical team at Dartmouth Medical Practice. The post holder will be responsible for the management of referrals, clinical correspondence and patient-related documentation, ensuring all tasks are completed accurately, efficiently and in a timely manner.Key duties include processing referrals through the NHS Electronic Referral Service (e-RS), liaising with hospitals and community healthcare providers, maintaining accurate patient records, processing information requests such as Subject Access Requests and insurance reports, and managing incoming telephone and email enquiries. The successful candidate will work closely with clinicians and colleagues to support the effective day-to-day running of the practice whilst maintaining the highest standards of confidentiality. This is an excellent opportunity for an organised individual with strong communication skills, attention to detail and the ability to work effectively within a busy primary care environment

About us

Dartmouth Medical Practice is a welcoming and patient-centred GP practice based at the Dartmouth Health & Wellbeing Centre. We provide high-quality primary care services to our local community and are proud of our dedicated team of clinicians, administrators and support staff who work together to deliver excellent patient care. This is an exciting opportunity to join a friendly practice and make a real difference to the health and wellbeing of our community.