Part Time ReceptionistNHS

Job summary

We are very friendly working team, helpful and trustworthy. Joining this team you will be trained and supported throughout the role. You will be a member of a very experienced team and buddying up with 10 other receptionists. We are a very, very busy practice with two sites within Loughton (IG10). You will be supported by the team and the operations manager.

Main duties of the job

Receptionists provide an important link for patients with the practice and are their initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Job description

This is a part time role, 20 hours per week, 5 shifts 5 hours a day as follows:

Monday 08.30 - 13.30

Tuesday 13.30 - 18.30

Thursday 13.30 -18.30

Friday 08.30 - 13.30

This is a temporary position to provide long-term sickness cover. There may be an opportunity for the role to become permanent, subject to the needs of the practice.

IT skills are essential

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

About us

The practice started in 1977 with approximately 300 patients and grew very quickly and now have approximately 12,000 patients. Our clincial teams are built up of 3 partners, 6 salaried GPs, 3 nurses, 1 HCA and as we are a training practice, we have 4 registrars that rotate. We also have a supportive admin team of 6 and 10 receptionists.

We are committed to protecting children and vulnerable and we make their welfare our highest priority. Please refer to our privacy statement on our website: www.forestpractice.co.uk