Medical Administrator/SecretaryNHS

Job summary

We are looking for an organised Medical Secretary to join the team at our psychiatric hospital, supporting consultant psychiatrists and the wider multidisciplinary team in delivering high-quality care to people experiencing mental health difficulties.

This is a varied, fast-paced role where no two days are the same, and where your work makes a real difference to patients, families and clinicians alike. You'll need excellent attention to detail, confident IT and audio-typing skills, and the ability to stay calm and professional in a sensitive environment. Previous medical secretary experience, ideally in mental health, would be a real advantage, but above all we're looking for someone who takes pride in getting things right and wants to be part of a supportive, dedicated team.

Main duties of the job

You'll be at the heart of the hospital's clinical administration: managing diaries and clinics, typing clinical letters and reports, coordinating ward rounds and tribunals, and making sure patient records are accurate, up to date and handled with complete confidentiality.

Job description

What you will do:

-Represent medical staff by screening incoming telephone calls, recording and transmitting messages, scheduling appointments, arranging referrals to other healthcare providers, scheduling appointments for consultations, tests, scans, etc.

-Take minutes during meetings, HR investigations and clinical governance.

-Maintain calendars and diaries, scheduling appointments, consultations, professional meetings.

-Produce information by transcribing dictations, preparing medical reports and summaries, patient histories, manuscripts and correspondence.

-Provide historical reference by developing and utilising filing and retrieval systems, maintaining patient records, recording meeting discussions.

-Maintains patient confidence and protect operations by keeping information confidential.

-Liaise and maintain close relationships with other secretaries and administrative staff and to cover leave for other secretaries when necessary.

-Provide front of house cover when needed.

-Maintain office supplies inventory by checking stock, anticipating needs, placing and expediting purchase orders and verifying receipt.

-Prioritise and efficiently organise own workload to ensure that all tasks are completed in a timely manner.

-To support with processing and recording of information for regular audits.

-Maintain patient and staff confidentiality in accordance with GDPR guidelines.

-Maintaining quality results by following and enforcing standards.

About us

Baldock Manor is rated Good by the CQC, whose most recent report specifically recognised the contribution of our Therapies team. The hospital comprises two older adult acute inpatient wards (male and female), with an accredited female PICU currently dormant and offering real potential for redevelopment which is an unusual service development opportunity for a psychologist building their career.

Nouvita Healthcare is a growing healthcare provider, made up of a hospital, nursing & residential care homes and supported living services and is on a mission to provide personalised and effective care. What stands out in our hospital is the focus on psychology led treatments and the vibrant and inclusive multi-disciplinary team, as well as a collegiate atmosphere which makes working here enjoyable even on the busy days!

Nouvita Healthcare is proud to be an equal opportunity workplace. We are a Disability Confident and Mindful employer, providing support to applicants with mental and/or physical disabilities