Lincoln Customer Service & Admin

Medical ReceptionistNHS

Lincoln, LN6 0QQ Permanent £12.92

Posted 23 September 2026 Closing date 30 September 2026

Hykeham Rail Station (1.5 miles, direct) Hucknall Tram Stop (27.4 miles, direct) Central Bus Station (2.9 miles, direct)

Job summary

We are seeking a part time Medical Receptionist to join our friendly team 17.5 hours a week.

Monday 12.30pm-6.30pm, Wednesday 1pm-6.30pm and Friday 12.30pm-6.30pm.

Flexibility will be required.

There is also a Saturday rota which you would be required to be part of which will be a maximum of 2 Saturdays per year.

Main duties of the job

Duties will involve:

answering the Practices telephone and assisting patients in a courteous, efficient and effective manner
to assist in patients prescriptions
greeting and dealing with patients and other visitors either in person or via the telephone
process personal and telephone requests to book appointments, visits and telephone consultations
taking messages and efficient communications
filing, retrieving paperwork and photocopying
processing and management of patient registrations
computer data entry/data allocation and collation
be part of a large shared rota for the occasional out of hour shift

Job description

We are seeking a Medical Receptionist to join our friendly team. Duties will involve:

answering the Practices telephone and assisting patients in a courteous, efficient and effective manner
assist in processing repeat prescriptions
greeting and dealing with patients and other visitors either in person or via the
process personal and telephone requests to book appointments, visits and telephone consultations
taking messages and passing on information
filing, retrieving paperwork and photocopying
processing and management of patient registrations
computer data entry/data allocation and collation
be part of a large shared rota for the occasional early evening, weekend or Bank holiday shift
end of day closure

About us

The Birchwood Medical Practice is based close to the City Centre and has a list size of 10900 patients.

The Practice is run by seven GP Partners and there is a large Practice team, including:

Six Practice nurses and HCAs

Large administration team

Three secretaries

Nine receptionists

We are a training practice for GP Registrars and student nurses. We have a CQC rating of Good.

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