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Mole Valley

NHS 111 Clinical AdvisorNHS

Dorking, RH4 1HJ Permanent £24.47 to £30.60
Posted 22 September 2026 Closing date 30 September 2026
Dorking West Rail Station (0.1 miles, direct) Gatwick North Terminal Shuttle Station (8.7 miles, direct) Railway Station (6.1 miles, direct)

Job summary

Please note this position does not offer any home working.

Here at Practice Plus Group, we have an excellent opportunity to join our team as aClinical Advisorandbuild on yourNursing or Paramedic experienceand continue to deliver outstanding patient care without the physical demandof acute work.

We offer competitive rates, equivalent to band 7 and band 8a. Typically, a Clinical Advisor could earn anywherebetween £51,400 to £56,140 working full time equivalent of 37.5 hours per week.

You`ll receive:

  • Pay:£24.47per hour(7am-11pm) and£27.83per hour(11pm-7am), with further pay enhancements of£30.60per hourwhen workingbetween Friday 18:00 to Monday 7:00am. Please note that the weekend rate is guaranteed but it isnot contractual, it is just an incentive for working unsociable hours
  • Any training hours will be paid at£24.47per hour
  • 25 days annual leave, increasing with service up to 28 days per year + bank holidays.
  • Guaranteed regular breaks
  • A strong, stable infrastructure to ensure comprehensiveclinical guidance, support and safety, with excellent opportunities forongoing career progression
  • Practice Plus Group benefits includingcompany pension scheme, life assurance, cycle to work scheme, retail discounts,and anemployee assistance programme for you and your family.

Main duties of the job

What your typical day looks like

  • You will be required to speak with patients and providing them withtelephone triageusing the NHS Pathways systems.
  • Use of yourclinical knowledgewill bekeyin order tomake decisionson the mostappropriate actionto take as well ashomecare adviceto callers.
  • In 111 we get calls about anything and everything, henceno two-days will be the same.However, youwill receive a lot of support from the software systems as well as your team.
  • We offer set shift patterns so you`ll always know when you`ll be working
  • You will benefit from coaching, mentoring and development plans to support your career aspirations.

You`ll be trained on NHS Pathways systems, a recognisable licence that you`ll receive on completion of training.

Schedule:

Full-Time: Monday-Friday (9:30am-5pm) for 4 weeks + 1 additional day to complete internal training on LMS

  • It is essential that you attend training every day.
  • You will undergo assessments and call audits throughout training. Passing these is essential to continue with the role. Failure to pass on your second attempt will result in no longer being able to continue with the role.
  • After training, you will receive ongoing support to ensure youre ready to be signed off as a fully accredited Pathways Health Advisor.

Job description

An NHS 111 Clinical Advisor you will be responsible for assessing callers with a wide spectrum of clinical conditions; advising them on home care management, next steps and referring them on to further care when appropriate. The computer-based clinical decision system will facilitate and support the advice given. IUC / NHS 111 clinical advisors are required to work as part of a multidisciplinary team within the service provided by providing highquality, evidence-based healthcare to the immediate needs of the patient. You will demonstrate a commitment to a high-quality service, excellence in clinical practice and continuous professional development, which are all integral to the role and the development of the service. For a copy of the full JD then please get in touch.

About us

The successful candidate will have the following skills and experience:

  • Significant post registration training/consolidation and experience
  • 2 years experience in adult acute or primary/community care
  • Strong understanding of patient management in primary or secondary care
  • Triage/telephone advice experience
  • Clinical decision making capabilities ability to demonstrate critical thinking
  • Experience of working independently

We are looking for:

  • UK Registered Nurse (NMC) or Paramedic (HCPC) with appropriate post-registration acute Primary Care experience.
  • Excellentlistening and communicationskills, with good IT and keyboard skills.
  • A realpassionfor providing outstanding patient care, with a commitment to making the most of continuous learning withina well-structured, well-supported team.

If you'd like to learn more about this role, or have any questions, please contact Valentin on [email protected] Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.#LI-VB1

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