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Cambridge Customer Service & Admin

Charity Finance AdministratorNHS

Cambridge Bio Medical Campus, CB2 0AY Permanent £28,392 to £31,157
Posted 22 September 2026 Closing date 16 October 2026
Cambridge South Rail Station (0.2 miles, direct) Luton Airport DART Station (29.7 miles, direct) The Guineas Bus Station (12.5 miles, direct)

Job summary

Royal Papworth Hospital Charity supports the world-leading care delivered at Royal Papworth Hospital by funding projects that go above and beyond NHS provision. Through the generosity of our supporters, we invest in pioneering research, innovation, patient experience, staff wellbeing and exceptional hospital environments. As our fundraising income continues to grow, we're looking for a highly organised and detail-focused Charity Finance Administrator to join our team.

About the role

This is a pivotal role at the heart of our charity's operations. You will be responsible for ensuring that all charitable income is processed accurately, financial records are maintained to the highest standard, and compliance requirements are met.

Working closely with fundraising, finance and charitable funds colleagues, you'll help ensure every donation is managed responsibly and has the greatest possible impact for patients, families and staff.

Main duties of the job

Key responsibilities

*Process and reconcile income from a variety of fundraising and payment platforms.

*Administer Gift Aid claims and maintain HMRC compliance.

*Manage the charity lottery administration and regulatory returns.

*Maintain accurate cashbooks and financial records.

*Process donations received through appeals, mailings and postal giving.

*Raise purchase orders and support expenditure monitoring.

*Support charitable fund management and reporting.

*Assist with audits, governance requirements and financial reporting.

*Help identify and implement improvements to finance processes and systems.

About you

We're looking for someone who is:

*Experienced in finance administration, income processing or charity finance.

*Highly accurate with excellent attention to detail.

*Confident using Excel, spreadsheets and financial systems.

*Experienced in reconciling financial transactions and resolving discrepancies.

*Organised and able to manage multiple priorities and deadlines.

*A strong communicator who can work effectively with colleagues, donors and external stakeholders.

*Comfortable working independently while knowing when to seek advice and support.

Apply today

If you're passionate about accuracy, financial administration and making a meaningful impact through charitable giving, we'd love to hear from you.

Join Royal Papworth Hospital Charity and help turn generosity into life-changing impact.

Job description

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

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