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Epping Forest

Ward ClerkNHS

Epping, CM16 6TN Fixed-Term £25,272
Posted 22 September 2026 Closing date 6 October 2026
Harlow Town Rail Station (5.4 miles, direct) Epping Underground Station (0.9 miles, direct) Tesco Drop Off Point (5.3 miles, direct)

Job summary

We have an exciting opportunity for a band 2 Ward Clerk The post is 0.80 hours per week working Monday , Wednesday, Thursday , Friday hours of working 8 am - 4 pm

The Ward Clerk is the focal point of communication between the patients, doctors and other clinical and non-clinical staff. As first point of contact to ensure visitors are greeted when arriving on the ward

The role also has responsibility for Registering and Discharging patients onto EPR.To deal with incoming post, scanning, photocopying records and any other instructions commensurate to the role.

Main duties of the job

Receive and action or forward incoming/outgoing mail.

Assist medical staff with ad hoc administration type enquiries.

Contribute to the reception base on the ward and provide an effective day to day Reception

Provide clerical and administrative support to other staff groups as appropriate.

Participate in identified training and personal development.

Assist with health promotion and other related activities as necessary.

Maintain supplies of certain items of stationery and supplies for the administration team

Job description

Receive, welcome and advise patients.

Signpost/direct patients appropriately to relevant clinical staff/services

Book and attend patients onto Systmone

Send, receive and action messages via clinical system.

Answer telephone enquiries from patients, staff and other external agencies.

Receive and action or forward incoming/outgoing mail.

Assist medical staff with ad hoc administration type enquiries.

Contribute to the reception team and provide an effective day to day Reception

Provide clerical and administrative support to other staff groups as appropriate.

Participate in identified training and personal development.

Assist with health promotion and other related activities as necessary.

Maintain supplies of certain items of stationery and supplies for the administration team

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

  • Receive supervision and support to help you fulfil your potential.
  • Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
  • If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.

Benefits

  • 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
  • Excellent pension of up to 14.5% of your pensionable pay.
  • Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
  • Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

  • Job share: Applications for job shares are welcomed.
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