Receptionist - Talybont SurgeryNHS

Job summary

Hourly Rate: £12.71

30 to 37.5 hours a week

We are seeking a Receptionist to join our friendly, professional team where you will be the first point of contact for all patient care needs. The role is extremely varied so no two days will be the same.

Main duties of the job

• Greet and assist patients with a warm and professional manner
• Manage appointment bookings and patient enquiries efficiently
• Maintain patient records and ensure confidentiality
• Complete tasks assigned to the reception team
• File, print, and distribute prescriptions
• Handle telephone calls and direct them to the appropriate departments
• Manage patient registrations
• Provide administration cover when required

Job description

Are you a friendly and organised individual with a passion for helping others? Talybont surgery is looking for a dedicated Receptionist to join our close-knit team. This position requires a detail-oriented individual with excellent organisational skills and the ability to multitask in a fast-paced environment. As a Medical Receptionist, you will be responsible for handling telephone calls, booking appointments, completing tasks allocated to the reception team, and providing administration cover when needed. Your contribution will be vital in supporting our clinical team and enhancing patient care.

What we Offer

• NHS Pension
• Sick pay
• Employee Assistance Programme
• On-site parking
• Discount at local pharmacy

Why join us?

• Be part of a supportive and friendly team
• Opportunities for professional development and growth
• Contribute to providing excellent patient care in your community

About us

Talybont Surgery is a GP Practice in Pontarddulais committed to providing friendly, comprehensive care to its patients. We have four Partners, two Salaried GPs, two Pharmacists, three Nurses, a HCA, a Mental Health Practitioner and an exceptional administration and reception team. We are a single site and serve approximately 10,000 patients.