AdministratorNHS

Job summary

Part time - 33.75hrs per week

We are currently looking to recruit an enthusiastic and motivated Administrator, to provide administrative support for the Cambridge Adult Locality Team, based at Union House, Cambridge.

The post involves data inputting of patient information, face to face and telephone contact with patients and clinical staff, writing letters and emails, and providing other general administration duties to support the service and team.

If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community by supporting people with mental health conditions then we want to hear from you.

This is an exciting opportunity for a highly organised, motivated and enthusiastic individual. The Band 3 Administrator role is based at Union House, 37 Union Lane, Chesterton, Cambridge, CB4 1PR, within the Community & Primary Care Admin Hub. The post holder will provide a comprehensive and efficient administrative service to support the team and its clinical operations.

Main duties of the job

The successful candidate will be highly organised, able to prioritise a varied workload, and proactive in resolving problems and queries through to completion. The post-holder will be calm, patient, and demonstrate an excellent telephone manner, with the ability to manage sometimes complex or sensitive issues. Strong IT skills and experience working in a busy office environment are essential.

The ideal candidate will bring a strong team ethic, a sense of accountability, and the ability to work effectively under pressure. This post is suited to professionals who can contribute positively to the team and demonstrate the right attributes to enhance service delivery.

The ideal candidate will have great communication skills, be well organised, have a sense of accountability, accompanied by an ability to work under time restraints and pressure at times. We are looking for someone who can offer good support to our colleagues, be a team player and work together to manage workload.

We will provide the necessary support to ensure your development within your role. We are keen to support and develop our staff through a clear career pathway and encourage promotional opportunities within the Trust.

Job description

Please refer to the attached job description and person specification for full details of responsibilities.

1. Produce high-quality word-processed correspondence, reports, and summaries required by the team.2. Undertake diary management for clinicians and/or managers as required.3. Organise clinics and coordinate all associated appointments, using appropriate brought-forward systems to manage workload effectively.4. Provide operational support to colleagues and supervise Band 2 administrative staff when required, as directed by the Line Manager.5. Input and update service-user information and activity on computerised systems, ensuring accurate creation and maintenance of service-user notes in accordance with policy.6. Maintain up-to-date filing systemsboth electronic and paperensuring notes are tracked, received, and stored in line with Trust procedures.7. Deliver excellent customer service by providing a professional and effective telephone service, taking accurate messages, and offering appropriate information and signposting.8. Support the training and induction of new staff as directed by the Line Manager and/or other managers.9. Provide cover for other members of the admin team during periods of absence and assist with their workload as required, undertaking any reasonable duties commensurate with the role.10.Monitor and maintain stock levels of stationery and other resources, acting as an authorised requisitioner to ensure timely replenishment

Please note for this role you will need the ability to travel independently and in a timely manner across Cambridgeshire and Peterborough to meet strict time deadlines.

About us

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead fulfilling lives.

Our clinical teams deliver a wide range of NHS services across inpatient, primary care and community settings, including children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, and research and development.

To achieve our goals, we recruit high calibre candidates who share our vision and values. As an equal opportunities' employer, we welcome applications from all sections of the community, particularly under represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

All appointments are subject to the successful completion of a probationary period.

Please note we reserve the right to close adverts early should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all roles. If you apply for a post that does not attract sponsorship, your application will be withdrawn from the process.

For further information on CPFT, please visit our website at https://www.cpft.nhs.uk