Bank PhlebotomistNHS

Job summary

Waltham Forest GP Federation (FedNet) provides high-quality primary care services within PCNs in Waltham Forest. The Enhanced Access Service provides an extension to general practice service outside core hours in the evenings and weekends from various community-based primary care hubs, strategically placed across the Waltham Forest Borough to provide equity of access.

The service provides patients with access to a GP, Practice Nurse, HCA, and Phlebotomist via a pre-booked appointment as an extension of their surgery outside/inside of normal surgery hours.

Main duties of the job

The Enhanced Access Primary Care Phlebotomist will work alongside and support the service-based primary health care team, delivering high-quality health care appropriate to the needs of the local population.

Job description

• To take blood samples from patients according to protocols, practices and standards required at the request of a qualified medical practitioner.
• Ensure as far as possible, that all of the information on the request form is correct and any problems are resolved in a timely manner according to FedNet policies and procedures
• Ensure that blood sample bottles are accurately labelled
• Checking and maintaining stock of consumables to ensure the smooth running of the service.
• Observe and maintain a clean and tidy working environment at all times
• Be responsible for reading and the action of emails

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, FedNet staff and other healthcare workers. They may also have access to information relating to the federation as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the federation may only be divulged to authorised persons in accordance with the federation policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

The post-holder will manage their own and others health and safety as defined in the FedNet Health & Safety policy, the Federation Infection Control policy and other published procedures.

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with federation procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental respects their circumstances, feelings priorities and rights.

Personal/Professional development

The post-holder will participate in any training programme implemented by FedNet as part of this employment, such training to include:

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within FedNet guidlines, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers

Contribution to the implementation of services

The post-holder will:

Apply FedNet policies, standards and guidance

Participate in audits when appropriate

This job description is not exhaustive and may be open to change to meet the needs of the business.

About us

WF GP FedNet is a not-for-profit Federation of the 36 GP Practices in Waltham Forest. We are a private limited company who provides NHS Services based in Primary Care, pooling the skills and resources of local GPs to provide large scale services as part of the local NHS Strategy to bring more services into the Community to help people stay well and at home.