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Dorset Customer Service & Admin

Business Support for Children in CareNHS

Dorchester, DT2 9TB Secondment £20,608 to £21,980
Posted 19 August 2026 Closing date 2 September 2026
Dorchester West Rail Station (3.0 miles away) Bridport Bus Station (13.6 miles away)

Job summary

This is a job opportunity to join a friendly and enthusiastic team delivering administrative support to the Dorset Children in Care Health Team in the Review Health Assessment process as well as supporting the Children In Care Health Team (CiCHT) in providing the delivery of the Children In Care Health Agenda.

Work with team to ensure effective office cover during office hours (8.30am - 5:00pm).

  • 12 month fixed term/secondment, Dorchester based 30 hours per week (0.8wte)

Main duties of the job

To support in the co-ordination of statutory Review Health Assessments and child related adoption medicals.

Collate and formulate statistical data required relating to Key Performance Indicators in relation to Review Health Assessments,

Develop, manage and maintain a full range of office systems, including filing, prioritising correspondence and message taking.

Be confident in telephone communication with staff/carers and young people, taking appropriate action in dealing with correspondence as required, ensuring information is passed on to relevant team members/person.

To create and maintain CiC health records in line with GDPR policy and procedures including archiving of records.

Compile, collate and display data gathered with due regard for patient/client confidentiality in line with the data protection act and Dorset Healthcare (DHC) information governance policies.

Be confident in using general secretarial skills, word processing, database, and have experience of creating graphs, charts and pie charts.

To ensure health information is kept up to date on SystmOne and local authority information system 'MOSAIC', and input activity data daily/monthly.

To act as point of contact for all agencies, disciplines and Heads of Service

Job description

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]

This is a fixed term role and for those with current NHS service, the role will be offered on a secondment basis only. Please obtain permission to be released on a secondment before submitting an application.

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.

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