AdministratorNHS
Job summary
We are seeking two self-motivated, forward-thinking Band 3 Administrators to join our Forensic Service at the Trevor Gibbens Unit both full time and part time (30 hours).
This role supports people using our services by providing essential administrative assistance to the Consultant Forensic Psychiatrist and Multidisciplinary Team.
Your standard hours are Monday to Friday 09:00-17:00 however a vital part of this role is providing flexible emergency cover for our Reception team. This includes being available for early starts and late finishes, weekends and Bank Holidays during staff absences. This part of the role is not regular however the candidate will need to be able to commit to the hours in the event of an emergency.
You will work closely with internal colleagues and external stakeholders to ensure care is safe and efficient. By maintaining robust working systems and providing flexible reception cover, you will directly contribute to service improvements and help us deliver high-quality patient care every day.
Main duties of the job
- Provide high-level administration support to the Consulta Forensic Psychiatrist and MDT using audio/digital dictation (BigHand) to produce volume correspondence and legal reports
- Manage complex clinical diaries to coordinate MDT meetings of all sizes, including Case Conferences, Tribunals and Section Reviews
- Efficient diary management and understanding of constraints and time pressures
- Deliver professional minute-taking services ensuring accurate action notes are typed and distributed within one week
- Maintain patient records and upload documentation on electronic systems (Rio) ensuring strict adherence to GDPR and Information Governance
- Liaise with internal and external stakeholders including answering calls and enquiries from patients or carers
- Respond to urgent requests from MDT and external stakeholders
- May organisation interpreters as requested
- Provide support to Administration Team during overflow of workload or cover during absences
- Prioritise workload, interpret urgent nature of calls and tasks
- Provide essential flexible cover for Reception at short notice to account for staff absences, including early starts (07:15), late finishes (20:15), weekends and Bank Holidays
Job description
Please refer to the attached job description for full details and main responsibilities of the role.
About us
We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated 'Good' by the Care Quality Commission (CQC).
Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.
Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.
Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.
Join us if you share our passion for better mental health care and want to be part of a team that's working well together.