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Cambridge Customer Service & Admin

Administrator and PA - Women’s ServicesNHS

Cambridge, CB2 0QQ Secondment £28,392 to £31,157
Posted 19 August 2026 Closing date 20 August 2026
Cambridge South Rail Station (0.4 miles away) Royston Bus Station (11.3 miles away)

Job summary

We are looking for an organised, proactive and professional Personal Assistant to provide comprehensive administrative support to the Maternity Services Leadership team during a period of maternity leave. This is a part-time- fixed term maternity cover role.

This role will suit someone who:Has previous experience as a Personal Assistant, Executive assistant or in a senior leadership roleIs highly organised with excellent time management and prioritisation skillsCan manage multiple tasks and work effectively in a busy fast-paced environmentHas excellent communication and interpersonal skills, with the ability to build positive working relationshipsIs confident at managing complex diaries, arranging meetings and co-ordinating workloadCan handle confidential and sensitive information with discretion.Has experience preparing meeting agendas, organising meeting papers, taking accurate minutes and follow up on actionsProficient in Microsoft applicationsWorks independently using initiative to solve problems and anticipate the needs of the teamDemonstrate accuracy, attention to detail and commitment to delivering high quality administrative supportExperience working in the NHS or healthcare environment (desirable but not essential)

Main duties of the job

Manage the diary in a pro-active and autonomous manner to maximise effective time management, prioritising as necessary.To act as the initial point of contact for internal and external enquiries, responding to telephone calls, e-mails, correspondence and visitors, categorising for urgency and importance, using initiative to action/forward or refer as appropriate.To make travel arrangements as necessary, including management of travel expenses claims.To coordinate administrative activities, including the preparation of agendas and meeting papers, minute taking and following up actions.Work with electronic information systems such as email, electronic diaries, internet/intranet, video conferencing platforms, word processing, databases, spreadsheets and powerpoint presentations.Arrange meetings, seminars, workshops and presentations both within and external to the Trust, attending as necessary to take and transcribe minutes/notes/action plans.

Plan and manage own workload, prioritising work appropriately to ensure all deadlines are met.

Collate data and draft reports as required.

Ensure strict confidentiality is kept at all times when dealing with patients and staff.

Develop procedures to manage own area of work and that of the senior midwifery/nursing teamTo maintain a professional manner and appearance at all times.Perform any other duties that may be required from time to time.

Job description

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Please note:- Internal applicants on permanent contracts can apply for this post as a secondment or fixed term contract. For secondments you must have the approval of your line manager before applying. If you are an internal applicant currently on a fixed term contract you are able to apply for this as a fixed term position.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

This vacancy will close at midnight on 18th August 2026.

Interviews are due to be held on 24th August 2026.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

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