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Maidstone Customer Service & Admin

Administrative AssistantNHS

Maidstone, ME16 9PH Permanent £25,272
Posted 18 September 2026 Closing date 2 October 2026
Barming Rail Station (0.9 miles, direct) Tunbridge Wells West (Spa Valley Railway) (14.4 miles, direct) Chequers Bus Station (1.8 miles, direct)

Job summary

Are you a dedicated, compassionate Admin Assistant? Do you want the chance to help shape a new and genuinely innovative service for care in Kent and Medway?

You will be providing direct admin support to members of the clinical team and to the new Centralised Health Based Place of Safety.

We are an adaptive, cross-functional service. Whilst being assigned to directly support a department, you will be providing support (as a team) throughout the Directorate. Teamwork is an essential part of this role, good time-keeping and the ability to keep to deadlines and adapt your way of working are vital.

As a support service, we adapt to the needs of the service; we are regularly reviewing ways of working and optimising our internal processes. We need someone who can think on their feet and adapt to day-to-day circumstances as they arise.

If this sounds like the opportunity you have been waiting for, come and join our diverse and compassionate team committed to delivering excellent care and support for service users and their loved ones.

**Please note, Visa sponsorship is not available for this role.**

Main duties of the job

This role provides direct administrative support to our in-patient care, Management, Consultant Psychiatrist, Lead clinicians and the wider team.

The successful candidate will work closely with the teams:

  • Providing up-to-date information to the teams and producing simple report
  • Maintaining patient records
  • Creation and maintenance of spreadsheets and internal forms within designated timescales
  • Maintaining and updating displays
  • Scheduling clinical meetings
  • Diary and meeting management
  • Generic team mailbox monitoring and maintenance and any other administrative duties requested

Job description

Please see the attached job description for full details of the main duties and responsibilities of the role.

About us

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated 'Good' by the Care Quality Commission (CQC).

Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.

Join us if you share our passion for better mental health care and want to be part of a team that's working well together.

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