Patient Services AssistantNHS

Job summary

Please only apply for this position if you can work Monday to Friday 06:00 to 13:30 - 35 Hours

Vacancies have arisen for morning Patient Services Assistants to join the busy Patient Services Department at QA Hospital.

Patient Services provide a comprehensive cleaning service to all wards/departments/communal areas and Residences. Ward cleaning involves communicating with patients and nursing staff to ensure that wards/departments are maintained to a high standard of cleanliness.

Enthusiasm and flexibility are essential qualities required. Opportunity to multi-skill and train as a Housekeeper will be available.

This post is monthly paid, and a uniform is supplied. The successful applicants will receive a first-class training package, which incorporates on and off the job training with the use of large floor machinery. Benefits include a generous annual leave entitlement and a chance to join the NHS Pension Scheme.

IN LINE WITH TRUST GUIDELINES THIS POST REQUIRES YOU TO PROVIDE 3 YEARS OF EMPLOYMENT AND/OR PROFESSIONAL REFERENCES.

Please note that we use the NHS Jobs website to communicate short listings and invite candidates to interview, therefore please ensure you check your email account regularly.

Please visit www.jobs.nhs.uk to apply online or for further information contact the FM Office on 02392 286000 x 5336.

CLOSING DATE - 27 SEPTEMBER 2026

Portsmouth Hospitals University NHS Trust have adopted a smoke-free policy. You are unable to smoke anywhere on the hospital site.

Main duties of the job

• Clean all floors, furniture, fixtures, fittings, glassware, and high and low-level surfaces in both Clinical and Non-Clinical areas.
• Carry out daily cleaning tasks, planned routine ward scrubs, and ad hoc infectious scrubs following outbreaks (e.g., MRSA, diarrhoea and vomiting, hepatitis) to help minimise bed blocking.
• Perform daily cleaning of sanitary fixtures and fittings in patient and public areas.
• Clean high and low-level areas including spot washing walls, dusting curtain tracks, radiators, window ledges, internal glass, and doorframes.
• Change window and bed curtains routinely and after infectious cleans.
• Clean patient-related furniture such as bedframes, lockers, tables, and chairs.
• Operate heavy mechanical cleaning equipment (scrubbers, wet pickups, buffers) on floors in wards, bathrooms, toilets, and corridors.
• Clean Theatres including daily scrubbing of floors and sinks, and maintenance of surrounding clean and dirty corridors according to department and Infection Control guidelines.

Job description

EQUIPMENT AND MACHINERY

The postholder will be required to operate the following equipment.

Procedures as detailed in the Patient Services Operational Procedures Manual.

Tub or cylinder vacuum.

Scrubbing Machine.

Carpet Shampooer.

Hot water boilers/kettles Procedures Manual.

Floor Mopping equipment.

Safety Steps.

Scrubber/Dryer machines.

Waste bins.

Steam cleaner machines.

This list is not exhaustive but indicative of the equipment in use.

SYSTEMS

Follow SOPs (Working Instructions) to ensure that the department is run in an efficient and safe manner.

Completion of Stores Request forms.

Completion of own timesheet / holiday sheets / sickness notes.

Reporting of faulty equipment to the Domestic Supervisor or Estates department.

Completion of paperwork relevant to post.

Completion of staff surveys.

Participating in relevant audits.

Please see attached Job Description.

About us

Equans working in Partnership with Portsmouth Hospitals University NHS Trust.

The Trust is committed to driving excellence in care for our patients and communities and was rated good by the Care Quality Commission report published 2020 and became a University Hospital.

We are ranked as the third in the country for research; embedding education and training across the organisation and we continuously strive to achieve our core values which are at the heart of everything we do.

The Trusts main hub is the QAH, starting life as a military hospital over a century ago and now one of the largest hospitals on the south coast. The Trust provides comprehensive secondary care and specialist services to a local population of 675,000 people across South East Hampshire.

The Trust employs over 8,000 staff and are #ProudtobePHU; our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because its the right thing to do, but because it makes our hospital stronger. If you share our values and our enthusiasm for providing outstanding care and support for patients, colleagues and our community you will find a home at PHU.

In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans status, colour, religion, disability, sexual orientation and beliefs.