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Greenwich Customer Service & Admin

AdministratorNHS

London, SE28 0NZ Permanent £30,630 to £32,346
Posted 17 September 2026 Closing date 1 October 2026
Plumstead Rail Station (0.8 miles, direct) Woolwich Arsenal DLR Station (1.3 miles, direct) Park View Road (N17) (9.4 miles, direct)

Job summary

We are excited to offer a full time position for a Band 3 Administrator to work at HMP YOI ISISproviding a varied and rewarding role.

This position offers the chance to develop a broad range of skills and experience, working Monday - Friday within a Cat C prison environment. The successful candidate will work closely with multidisciplinary teams supporting service delivery, patient care pathways, and operational functions within the prison setting.

Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post

Main duties of the job

This is an ideal opportunity for someone who enjoys variety, and is motivated by working collaboratively across teams. You will gain exposure to diverse healthcare services, contribute to service improvement, and play an important role in supporting high-quality care for patients across the prison estate.

You will be highly valued as an organised, adaptable, and proactive individual with strong communication skills and the ability to build positive working relationships across multiple teams and environments.

Job description

Key Task and Responsibilities Undertaking copy/audio typing and word processing support to the team forthe provision of required client related reports, letters, discharge summariesetc, including legal documentation, whilst prioritising work- load and meetingdeadlines. Dealing with incoming correspondence on a daily basis, distributing andtaking appropriate action as necessary and ensuring urgent items are broughtto the attention of a member of the team. Preparing and presenting any statistical returns as necessary. Undertake any administrative procedures required to support the team,e.g. arrange medical staff & practitioner rotas organise meetings. Implementing and maintaining effective client filing systems, ensuring clientrecords are safe, confidential, up to date and accessible. Attending and participating in meetings. Minute meetings e.g. case conferences/professional meetings and teammeetings as required, distributing as appropriate and taking administrativefollow-up acting on own initiative. Undertaking administrative duties, e.g. diary management, photocopying,faxing, monitoring stationery/clinical items and ordering as necessary. Using electronic clinical record system (SystmOne), email, intranet,Internet and Microsoft packages as required.

IMPORTANT INFORMATION, PLEASE READ:

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

You will need to provide:

Proof of right to work documentation

Proof of ID, needs to include 1 photographic ID

Proof of address documentation

Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History:

5 years address history will be needed.

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be soughtfrom:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).

About us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

  • We're Kind
  • We're Fair
  • We Listen
  • We Care
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