Ward HostNHS
Job summary
Join the team at The McIndoe Centre, where exceptional care goes beyond clinical treatment. Were looking for a motivated, friendly and dependable Ward Host to become a key link between our patients and our catering team making sure every meal is served with care, attention to detail and a smile.
Main duties of the job
As the friendly face of our catering service, youll help create a positive patient experience from the moment orders are taken through to mealtime service. Youll support patients, visitors and colleagues with high-quality food and beverage service, while helping the kitchen run smoothly during busy periods.
Job description
- Taking and communicating food and beverage orders for patients, visitors and staff.
- Preparing patient trays and trolleys in line with individual orders and dietary requirements.
- Supporting the preparation and service of sandwiches, salads, cold starters and beverages.
- Serving food and drinks to agreed standards, always maintaining a warm and professional approach.
- Restocking serveries, vending machines and counters so service areas are ready for use.
- Maintaining excellent standards of hygiene, food safety, presentation and customer care.
- Recording allergen and special dietary information accurately and sharing it with the kitchen team.
- Helping monitor patient, visitor and staff satisfaction and contributing ideas for service improvement.
About us
Horder Healthcare has been committed to caring since 1954 when we were called 'The Horder Centre for Arthritis'. We've come a long way since then. Our consultants are amongst the most skilled, experienced and innovative in their field. Our staff love to work here, so it makes sense that our patient outcomes are in the top 99%.
We have grown into a multi-service healthcare provider, with hospitals in Crowborough and East Grinstead, and outreach clinics in Eastbourne and Seaford. We are committed to making a positive impact to the health of individuals and the communities in which we work.
Not only have we developed an international reputation for orthopaedic and musculoskeletal care, our partnership with The McIndoe Centre - the birthplace of pioneering plastic surgery treatments, means that we can deliver high-quality plastic, reconstructive, maxillofacial, ophthalmology and orthopaedic services from world-class consultants to an even greater number of people.
We know that our working lives are fundamental to emotional wellbeing. Our employees are as valuable to us as our patients and we see it as our duty to nurture an engaged and skilled workforce. To do this we ensure employees have access to training and development opportunities as well as being a flexible and diverse workplace.
We are committed to caring, and committed to you.