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Stoke-on-Trent

Personal Wellbeing Assistant (multiple)NHS

Stoke, ST4 1HH Permanent £14,985 to £16,231
Posted 10 July 2026 Closing date 31 December 2026
Stoke-on-Trent Rail Station (0.2 miles, direct) Cheddleton (Churnet Valley Railway) (7.7 miles, direct) Bus Station Alighting Only (11.0 miles, direct)

Job summary

Are you caring? - Are you hard working? - Are you honest? - Are you reliable?

If you consider yourself to be all the above, Stoke-on-Trent City Council currently has excellent opportunities available within the Community and would love to hear from you!

Main duties of the job

  • This may include personal care, assist with medication, support with meals and drinks.
  • You will be required to have a genuine interest and commitment to providing high quality care and support to adults in promoting their privacy, dignity, choice and independence.
  • These are part time positions only, working 21 hours per week and therefore the salary will be pro rata as shown above.
  • You will be required to work on a rota basis which will include weekends.
  • This post includes working evening shifts 4 pm- 10pm; we predominately require evening shifts.
  • The role will require you to be able to travel across the city.
  • A rolling programme of induction and accredited training opportunities will build your confidence and enable you to reach your full potential.
  • Also, from within the council you will offered a comprehensive framework of core skills and knowledge.

Job description

Key Duties / Responsibilities

1.

Working in a person-centred way to promote and maximise independence, understanding the individuals needs, their aspirations and goals.

2.

Contribute to and inform individual care act assessments and individualised care plans to enable individuals and reduce any long-term care needs.

3.

Encourage or assist adults where appropriate with personal care, such as bathing, showering, toileting, hygiene continence care, oral hygiene, skin integrity, meal prep (nutrition and diet) and administering medication including controlled drugs.

4.

To apply infection control and food hygiene measures within the adults home environment and to use protective equipment.

5.

Enabling and support maybe include activities as supervising, monitoring and coaching to empower adults to be as independent as possible and have control over their own lives. You may also be required to escort or accompany adults to outings, appointments or other events. This also includes tailored exercise programs.

6.

Undertake commercial activities including cleaning tasks to maximise the efficiency of the service

7.

To work in partnership with other relevant professionals and external agencies to provide a personalised service to meet individuals needs.

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8.

Maintain high standards of care and support, in a safe environment which promotes equality culture, disability, race, age, sexuality, marital or civil partnership status, transgender status or religious belief and sensitivity for all adults.

9.

Flexibility in ensuring that the city council can be a provider of last resort in emergency situations

10.

Use the councils electronic monitoring record system to maintain a record of work undertaken.

11.

Work with autonomy to ensure Enablement and Support Plans accurately reflect the persons needs and agreed level of support by informing management of any changes, always seeking to optimise the participation of the person accessing the service in the design and planning of the care and support they require, take prompt action to resolve any discrepancies or changes to the persons care and support needs.

12.

Adhere to, the teams aims and objectives whilst operating within relevant processes, policies and procedures, within Stoke on Trent Councils policies and procedures, CQC

13.

To immediately escalate any safeguard concerns in order to promote the welfare of vulnerable adults. To report and escalate in accordance with policy and procedures.

14.

Maintain training and continuing professional development. Complete all relevant e-learning training as well as face to face.

15.

Ensure comfort, safety, dignity and inclusion whilst also protecting and maintaining confidentiality and having a positive attitude at all times.

16.

Deal with abuse in challenging situations using appropriate de-escalation techniques.

17.

Monitor, read and write reports, record accurately on progress towards adult goals, changes in the adults health and wellbeing, needs or circumstances as required. This could include completing electronically.

18.

To support the office (Management) in completing tasks where appropriate to grade.

19.

To support the wider provider market, including domiciliary agencies and homes such as Marrow House.

20.

Take an active part in adults reviews and staff meetings.

21.

Regularly discuss and gain feedback on experiences of the service to drive improvement as well as gaining feedback from adults who access the service. Provide information and advice to adults and informal carers.

22.

Ability to work alone during bad weather and unsociable hours.

23.

Contribute to and follow risk assessments relevant to the adults and within the home environment to ensure the safe delivery of the service including undertaking dynamic risk assessments.

24.

Demonstrate and understanding and work in line with the Mental Capacity Act.

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25.

To work across Stoke on Trent (City Wide) to meet the needs of individuals who live in North and South of the city. You are expected to cover all areas by obtaining a current and valid driving licence or through access to public or other transport in line with the Equality Act.

26.

Any other duties appropriate to the post.

About us

About us:

We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And thats where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.

Stoke-on-Trent City Councils diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.

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