Administrator - Complex Leg, Tissue Viability and Lymphoedema ServicesNHS

Job summary

An opportunity has arisen to join a small, supportive team providing administrative support to the Countywide Complex Leg, Tissue Viability and Lymphoedema services.

While working within the admin team this exciting role also involves liaising with clinicians across the 3 services.

Main duties of the job

• Providing administrative support to the Countywide Complex Leg, Tissue Viability and Lymphoedema services.
• Administering clinics, managing appointments and patient records.
• Processing patient new referrals on system
• Scanning of documents and attaching to patients notes
• Telephone, email and other electronic communication with patients, carers, colleagues and other health and social care professionals

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Job description

• Providing administrative support to the Countywide Complex Leg, Tissue Viability and Lymphoedema services.
• Administering clinics, managing appointments and patient records.
• Processing patient new referrals on system
• Scanning of documents and attaching to patients notes
• Telephone, email and other electronic communication with patients, carers, colleagues and other health and social care professionals

This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visithttps://www.gov.uk/browse/visas-immigration/work-visas

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.