Gloucester Customer Service & Admin

Medical Receptionist / Care NavigatorNHS

The Alney Practice

Gloucester, GL2 0LS Permanent £12.71

Posted 27 July 2026 Closing date 31 August 2026

Gloucester Rail Station (0.7 miles away) Transport Hub (0.8 miles away)

Job summary

We are looking for a Medical Receptionist to join our friendly team.

The ideal candidate will be a great team player and have an upbeat attitude with a great sense of humour.

We will be hiring either 2 or 3 candidates and therefore we will consider both part-time and full-time applications.

Previous Reception experience is desirable.

Please note that the current rate of pay is under review and is likely to increase in October.

Main duties of the job

Answering phones / queries
Making / cancelling appointments for all clinicians
Issuing prescriptions
New registrations
Giving results
Scanning documents to patient notes
Liaising between clinicians and patients
General administration duties
Actioning and monitoring the practice email.

Job description

For a full list of duties, please refer to the attached Job description.

Answering phones / queries
Making / cancelling appointments for all clinicians
Issuing prescriptions
New registrations
Giving results
Scanning documents to patient notes
Liaising between clinicians and patients
General administration duties

About us

The Alney Practice is based across 2 sites, Cheltenham Road and Highnam. As a practice we strive to offer the best possible healthcare for our patients. We pride ourselves on providing timely and quality care in the wide range of services we offer.

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