Administrator - Patient Records TeamNHS

Job summary

The role of the Administrator in the Patient Records Team provides an efficient and comprehensive patient records support service to our clinicians and external customers.

You will be required to:

• Maintain a high standard of administrative skills to meet the needs of the role.
• Ensure accurate, efficient problem-solving skills.
• Process investigations efficiently and effectively
• Treat all aspects of your role with the highest level of confidentiality.

Main duties of the job

Day-to-day administrative duties include but are not limited to, scanning hospital letters into our inhouse system, processing deductions for patients who have left our practice, registering new patients, dealing with external and internal queries, filing, and retrieving patients' medical notes, opening, distributing, and franking of mail.

We are looking for 1 office-based position working 30 hours per week - 6 hours per day over 5 days Monday to Friday.

Job description

Main duties / responsibilities of the role:

• Day-to-day administrative duties include but are not limited to, scanning hospital letters into our inhouse system, processing deductions for patients who have left our practice, registering new patients, dealing with external and internal queries, filing, and retrieving patients' medical notes, opening, distributing, and franking of mail.
• Ensure all admin / patients record team duties are carried out efficiently and effectively whilst always having the patient at the forefront of your mind, enabling our GPs to deliver the best patient care.
• Ensure you understand all aspects of your role and adhere to the teams SOP.
• Ensure you meet individual / team KPIs / targets.
• Provide cover / overtime for your team during periods of annual leave / sickness.

About us

At Priory Medical Group we pride ourselves in providing outstanding care to both our patients and our staff, through benefits, health and wellbeing initiatives and always ensure our team members assist in the implementation of any new processes / procedures that has an impact on the work they do.

Here at PMG, we value the wellbeing and health of our staff and as a result we offer various resources to support the mental health of our employees. As part of the PMG team, you will have access to free confidential counselling and extensive wellbeing resources accessible through the NHS.

We are also a Disability Confident Committed Employer and actively encourage applicants with a disability and/or long-term health condition to apply for our job vacancies. We already support a number of existing employees who have a disability and/or a long-term health condition, so that they are able to stay in work.