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Leeds Customer Service & Admin

Band 3 AdministratorNHS

Leeds, LS21 2LY Permanent £25,760 to £27,476
Posted 16 September 2026 Closing date 4 October 2026
Menston Rail Station (2.1 miles, direct) Bolton Abbey (Embsay & Bolton Abbey Railway) (9.5 miles, direct) Otley Bus Station (0.7 miles, direct)

Job summary

Band 3 Administrator Short Term Care Beds Service Job Overview The Short Term Care Beds Service provides short-term rehabilitation and recovery support for adults who no longer require acute hospital care but are not yet able to return home safely. Our multidisciplinary team works closely with patients to maximise independence, promote recovery, and support safe and timely discharge from our recovery hubs. We are seeking an enthusiastic, organised, and motivated Band 3 Administrator to join our friendly and supportive team. The successful candidate will provide high-quality administrative support to ensure the smooth day-to-day running of the service and contribute to delivering excellent patient care. This is an exciting opportunity for an individual who enjoys working in a busy healthcare environment and is committed to providing a professional and efficient administrative service.

Main duties of the job

The post holder will support the operational and clinical teams by providing comprehensive administrative assistance across the Short Term Care Beds Service. Key responsibilities include: Providing administrative support to managers and multidisciplinary teams. Managing referrals, admissions, transfers, and discharge-related administration. Maintaining accurate patient records and electronic systems. Handling telephone calls, emails, and enquiries from patients, relatives, and healthcare professionals. Supporting meeting organisation, diary management, and minute taking. Producing reports, spreadsheets, and service activity data. Assisting with workforce administration, including rota support and recruitment processes. Managing service inboxes and ensuring enquiries are responded to promptly. Ensuring compliance with information governance and confidentiality requirements. Supporting service improvement projects and general office administration. For more Information about this Job, please contact - Dutu Dumitru Operational Support Manager [email protected] Please review the Job Description and Person Specification attached for full requirements of the role. Adverts will close early where the maximum number of applicants is reached.

Job description

Please see job description text above, and you are required to download a copy of the full job description attached.

About us

Working for Leeds Community Healthcare NHS Trust Who are we? Leeds Community Healthcare provides a range of community-based health services across the whole city. We treat people in their homes, local health centres and community hospitals, and work in partnership with other local Trusts, charities and Leeds City Council. We have a strong culture based on deeply-held values, and our focus at all times is on delivering high quality care to the people of Leeds. In our most recent CQC evaluation, we were rated "Good", with our Adult Services rated "Outstanding" for caring. Perks of the job Our benefits range from generous annual leave to access to NHS discount sites. You can find the full list of attractive benefits and rewards at www.leedscommunityhealthcare.nhs.uk click on the Join Our Team Tab. Right to Work Please see the link below for information on Eligibility for Sponsorship from Leeds Community Healthcare Trust. This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.

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