GP ReceptionistNHS
Job summary
We are looking for a highly motivated, flexible and reliable GP Receptionist with excellent communication skills to join our well-established, friendly, innovative, practice. This is a great opportunity to join a dynamic, and forward-thinking team. We welcome applications from experienced medical receptionists.
Currently offering 11h per week 2 days a week Monday 8.00-13.30, Friday 8.00-13.30 with possible extra shifts to cover emergencies and sickness. Possible permanent position.
Main duties of the job
Answering phones, booking appointments, answering patient's queries, chaperoning, supporting doctors and nurses in smooth running of the practice.
Job description
The GP Receptionist is responsible for providing a friendly, professional and efficient front-of-house service to patients and visitors. The role involves answering telephone calls and enquiries, booking and managing appointments, registering patients, updating records and handling administrative tasks. The receptionist will liaise with GPs, nurses and other healthcare professionals to ensure patients are directed to the appropriate service. The role also requires maintaining patient confidentiality, following practice policies and procedures, handling sensitive or difficult situations appropriately, and supporting the smooth day-to-day running of the GP practice. Good communication, organisation, teamwork and customer service skills are essential.
About us
Our organisation is a GP practice providing a wide range of high-quality healthcare services to patients within the local community. The practice is supported by a multidisciplinary team, including GPs, nurses, healthcare professionals and administrative staff, who work together to deliver safe, effective and patient-centred care. The organisation is committed to treating patients with dignity, respect and confidentiality while ensuring services are accessible and responsive to their needs. Reception and administrative staff play an important role in supporting the smooth day-to-day running of the practice by assisting patients, managing appointments and working closely with clinical colleagues to provide an efficient and welcoming service.