Assistant Service ManagerNHS

Job summary

An exciting opportunity has arisen for an Assistant Service Manager within the Medicine directorate at Ysbyty Glan Clwyd.

Working closely with the Site Specialty Managers, the successful candidate will be responsible for the day-to-day operational management of clerical and administrative services across a range of medical specialties, ensuring the delivery of efficient, high-quality support services.

This is a varied and fast-paced role requiring proven experience in staff management, including supervision, performance management, and staff development, alongside strong operational management skills and the ability to manage competing priorities effectively.

The directorate of Medicine includes Gastroenterology, Renal, Respiratory, Cardiology, Care of the Elderly, Rheumatology, Diabetes, Neurology, and Medical Wards, offering an exciting opportunity to work across a diverse range of services.

Main duties of the job

We are looking for a motivated and organised individual with excellent communication skills, a proactive approach to problem-solving, and a passion for delivering high-quality administrative services in a healthcare setting.

The successful candidate will be responsible for the operational management of clerical teams across the directorate, providing leadership, support and guidance to staff while ensuring services are delivered efficiently and in line with organisational objectives. The role will involve managing staffing resources, monitoring performance, supporting service improvements, and working collaboratively with clinical and managerial colleagues.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Job description

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.