Admissions Waiting List Co-ordinatorNHS

Job summary

The post holder will be responsible for the organisation and booking of patients to have surgery in theatres and their pre-operative assessment appointments.

The main aim is fill and maintain full theatre lists on our IT systems, liaise with patients offering reasonable notice for their surgery, booking in priority, ensuring we book our patients in chronological order.

To do this they will work with surgeons, preassessment staff, theatre and the ward staff to ensure patients are fit and ready for their surgery and communicate with parties to organise equipment, translators and other key members of staff.

40% of the time is on our telephony system either answering patient, GP or other department queries or phoning out to book patients.

Referral to treatment target will be understood and following the Access Policy will be essential.

Main duties of the job

Organisation of theatre lists in accordance with the availability of medical staff, to ensure effective utilisation and management of theatre capacity

Undertake telephone calls/queries and booking of appointments as necessary.

To be responsible for entering and updating accurate information on the Careflow and Bluespier systems, in a timely way.

To maintain and manage Elective Waiting Lists to support effective patient management, within targets.

To communicate effectively, accurately applying discretion and tact where necessary, with written, over the telephone, e-mail and face to face contact with patients, visitors, other trusts and external agencies.

To adopt and ensure compliance with all relevant policies

To promote and support changes to working practices, to improve service delivery

To maintain and promote the health and safety of self, patients and members of staff.

To attend any relevant meetings, as directed by your line-manager

To undertake any other suitable task as agreed with the line-manager.

Job description

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

About us

Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.

With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.

Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit andretaina workforce whichrepresentsthe rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your applicationin order toensurewe'remeeting our pledge.