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Swansea Social Care

Pharmacy Technician Kingsway SurgeryNHS

SWANSEA, SA1 5LF Fixed-Term Negotiable
Posted 5 August 2026 Closing date 31 August 2026
Swansea Rail Station (0.3 miles away) Swansea Bus Station Stand X (0.2 miles away)

Job summary

Salary Available on Application

37.5 hours a week

Job Summary/Job Purpose

The Cluster Pharmacy Technician plays a key role within the City Health Cluster multidisciplinary team, supporting the safe, effective, and cost-efficient use of medicines across GP practices and community healthcare services. Working under the direction of Clinical Pharmacists and in collaboration with GPs, nurses, community pharmacists, and other healthcare professionals, the post holder will help optimise medicines management, improve patient outcomes, and support the delivery of high-quality, patient-centred care.

The role focuses on medicines reconciliation, medication reviews, repeat prescribing processes, medicines optimisation initiatives, and supporting patients to maximise the benefits of their prescribed treatments. The Pharmacy Technician will contribute to reducing medicines waste, improving prescribing safety, and ensuring compliance with national and local prescribing guidance.

The Cluster Pharmacy Technician will provide technical pharmaceutical support to practices within the City Health Cluster and assist in the delivery of medicines management services to patients across Swansea. The post holder will work proactively with healthcare teams to ensure that prescribing systems are accurate, efficient, and safe, while supporting patients with long-term conditions and complex medication regimens.

Main duties of the job

Working with the City Health cluster surgeries (8 in total) and their patients both in the surgeries and at home to provide safe prescribing and monitoring.

Job description

Main Duties and Responsibilities

Medicines reconciliation post discharge and on other transfers of care, ensuring recommendations are within local guidelines/formularies and not conflicting with existing medication

Undertake individual assessments of patients and identify their medicines management needs. Ensure effective liaison with colleagues across health and social care to establish a suitable level of assistance

Undertake medication use reviews, identifying and finding solutions for non-compliance

Demonstrate a sound understanding of the needs of frail, older and vulnerable people, including those with disabilities and promote their independence with regards to medicines management, advising on aids to independence as appropriate.

Review and reauthorize repeat prescriptions within own competence and as per practice protocols, arranging any necessary monitoring

Day to day handling of prescription queries within area of own competence, from patients, carers, care homes, pharmacies, hospital teams etc.

Asses the suitably of requests for acute prescriptions within own competence and per practice protocols

Targeted medication reviews in line with practice protocols

To carry out dose reduction regimes of medications such as opiates and gabapentinoids after a GP has had initially Consultation with patient and decided on a plan and time frame for dose reduction.

Counselling patients on new medicines, such as DOAC initiations

Manage complicated medication regimes, such as dose titrations and cross tapering regimes, ensuring patients manage these safely through counselling

Identify suitable alternatives for medicines that are unavailable

Manage serious out of stock notices proactively to avoid any delays or breaks in therapy for patients

Running INR clinic under supervision from a pharmacist or GP.

Provide education to patients and their carers with regard to medicines management, including their storage, ordering, administration and identification of potential problems such as side effects

Work closely with palliative and community nurses to ensure requests for medication are dealt with in a timely manner.

Assist GPs in prescribing syringe driver and just in case medication

Delivery of training and development to practice based prescribing clerks and administrators to support improved co-ordination and effective pharmacy administration within General Practice

Provide direct support and advice to GPs, ANP and other health professionals to promote and implement high quality prescribing to the benefit of patients

Promote cost effective, safe, evidence based prescribing in accordance with national and local guidance

Work closely with Health Board and Cluster Pharmacists/Pharmacy Technicians

Participate in practice meetings and contribute to any prescribing issues

Present to clinical staff updated guidelines and feedback on external meetings (e.g. prescribing leads meetings)

Contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems.

Liaise with other pharmacy stakeholders e.g. Medicines Management team, community pharmacy, and hospital pharmacy teams.

Liaise with community pharmacies regarding the provision of medicines administration charts, compliance aids, medication reviews etc.

Review prescribing in line with National Prescribing Indicators and local Prescribing Management Scheme

To actively participate in achieving the targets of the prescribing dashboard, which will be co-ordinated by a GP.

To participate in prescribing audits as needed.

Handle information which may be sensitive, complex or confidential appropriately, in accordance with the Data Protection Act and local information governance policies

Be responsible for managing own workload and prioritising as necessary

Utilise GP practice clinical systems to conduct prescribing audits

Undertake, participate and share the outcomes of clinical audits to facilitate improvement and changes in practice

Ensure that all major MHRA drug alerts, where appropriate and within levels of competence, are acted upon within an appropriate time frame and to advise on any medication changes that occur as a result

Undertake training and development, to ensure the required knowledge and skills for practice based work

Undertaking medication reviews in patients homes as home visits it needed

Carry out other duties which are appropriate to the skills and competencies of a Pharmacy Technician as the priorities of the service change

About us

The Cluster Pharmacy Technician plays a key role within the City Health Cluster multidisciplinary team, supporting the safe, effective, and cost-efficient use of medicines across GP practices and community healthcare services. Working under the direction of Clinical Pharmacists and in collaboration with GPs, nurses, community pharmacists, and other healthcare professionals, the post holder will help optimise medicines management, improve patient outcomes, and support the delivery of high-quality, patient-centred care.

Please visit Practice website

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