GP Assistant (Job Share/Part-Time)NHS

Job summary

We are a friendly and supportive rural GP practice looking for a motivated GP Assistant to join our team on a job share basis working part time (up to 19.5 hours per week). The role is designed to support the smooth running of GP clinics by taking on a range of routine administrative duties, helping our GPs focus more of their time on patient care.

This position is a job share and the postholder will work alongside another GP Assistant.

Main duties of the job

As a key member of the practice team, you will support day-to-day clinic operations by coordinating appointments and referrals, preparing patients before their consultation, supporting communication with outside agencies, assisting with coding and safeguarding documentation, helping to prioritise clinical post, and monitoring tasks and emails relevant to patient care. Full training will be provided, and you will be supported to work within the national GP Assistant competency framework.

Job description

Primary Responsibilities

• Act as a key liaison between the admin team, NHS services, and patients to promote safe and efficient care.
• Arrange appointments, referrals, tests, and follow-up appointments.
• Complete simple clinical observations/investigations as directed locally, such as dipstick urine, blood pressure, ECG, phlebotomy, etc.
• Support the clinical team with immunisations and wound care.
• Prepare patients prior to seeing the GP through ensuring the patient has everything they need and is aware of the need to provide accurate and concise information to the GP.
• Take brief history and basic readings in readiness for the GP appointment.
• Complete basic factual (non-opinion) forms and core elements of some forms for the GP to approve and sign, such as insurance forms, mortgage forms, benefits agency forms, etc.
• Explain treatment procedures to patients.
• Help the GP liaise with outside agencies, e.g., calling on-call consultants for advice or to arrange admission while the GP continues their consultation.
• Sort all clinical post and prioritise for the GP and signpost to other members of staff when appropriate.
• Extract information from clinical letters that needs coding and adding to notes.
• Support with QOF reviews.
• Assist the management and uploading of information relating to safeguarding documentation and audit.
• Monitor emails relevant to the GP and patient care.
• Monitor and assisting the GPs in managing, prioritising, and actioning tasks.

Competency Reflection and Awareness

• Track and record evidence of experience against the national competency framework.
• Inform the Admin Lead and/or Senior Partner of any concerns regarding the role and request professional development as needed.
• Be aware of own professional boundaries and what to do when they are reached.

The above list of responsibilities is not exhaustive, and the post-holder may be asked to perform other duties. These may vary from time to time but will not change the general character of the post or the level of responsibility.

General Responsibilities

Confidentiality

• Treat all information learned in the course of employment regarding patients, colleagues, and business information as strictly confidential.

Health and Safety

• Assist in promoting and maintaining the health and safety of themselves and others.
• Follow infection control procedures and maintain clean and tidy work areas.
• Report potential hazards and risks immediately when identified.
• Undertake annual infection control training.

Organisational Protocols

• Adhere to all organisational protocols.

Equality, Diversity, and Inclusion

• Support the equality, diversity, and inclusion of all patients, carers, and colleagues.
• Treat all patients, carers, and colleagues with dignity and respect.

Personal and Professional Development

• Participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Complete all mandatory training.

Quality

• Maintain quality within the practice.
• Alert team members to issues of quality.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with others to meet patients needs.
• Effectively manage own time, workload, and resources.

Communication

• Communicate effectively with patients, carers, and colleagues.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Data Protection and Security

• Adhere to data protection policies.

About us

We are a busy practice that prides itself on excellent patient care and a positive, supportive working environment. If you are organised, patient-focused, confident, and able to work under pressure with a high level of attention to detail, we would love to hear from you.

Apply now by submitting your CV and covering letter on Indeed:https://uk.indeed.com/job/gp-assistant-job-sharepart-time-469ac89c18abc5e9

Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We, therefore, suggest that you apply at an early stage to avoid disappointment.