Band 3 Ward Administrator - HepatologyNHS
Job summary
We are looking for an enthusiastic and highly organised Ward Administrator to join 9 North Ward, our specialist unit for Hepatology at the Royal Free Hospital.
As the first point of contact for patients, visitors, and healthcare professionals, you'll play a vital role in ensuring a welcoming and professional environment. This role combines strong administrative responsibilities with high levels of patient contact and service coordination in a fast-paced clinical setting .
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Main duties of the job
What You'll Do:
o Provide a high-quality front-line reception and customer service to patients, carers, and staff.o Accurately input and maintain patient demographic and treatment data using the Trust's EPR system.o Support the smooth flow of patients through the ward by coordinating admissions, transfers, and discharges.o Liaise with the multidisciplinary team and wider hospital services to help ensure efficient bed utilisation and timely patient care.o Maintain accurate records to ensure data quality, NHS compliance, and Trust income generation.o Proactively manage your workload and contribute to the smooth day-to-day operation of a complex specialist ward.
What We're Looking For:
o Experience in a healthcare, reception, or administrative role.o Excellent interpersonal, organisational, and IT skills (including Microsoft Office).o Confidence working independently in a busy ward environment.o Strong attention to detail and a commitment to high standards of service.o A team player with a positive, proactive attitude and a passion for supporting patient care.
Job description
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across four main hospitals, our dedicated team of staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top