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Leeds Customer Service & Admin

Recreation AssistantUniversity

Leeds Full time
Posted 15 September 2026 Closing date 11 October 2026

Interviews are expected to be held week commencing 19 October 2026

This role will be based at Leeds Westwood Pavilion.

Are you customer focused and dedicated to providing an excellent service? Do you have excellent organisation skills with the ability to plan and prioritise work effectively?

With over £15 million invested over the past decade, the University of Leeds has established one of the leading outdoor sports facility provisions in the UK. Delivered across two dedicated Sports Parks, Sports Park Weetwood and Sports Park Bodington, these world-class environments support student sport, elite performance, and extensive community engagement.

Both Sports Parks offer outstanding outdoor facilities, including high-quality grass and 3G football pitches, rugby facilities with a dedicated spectator stand and bar, two international-standard water-based hockey pitches, a county-standard cricket ground with a traditional pavilion and the UK’s first purpose-built triathlon training centre.

Together, these facilities support the University’s Leeds Gryphons sports clubs and are widely used by local sports clubs, National Governing Bodies, and professional sports teams, reinforcing the University of Leeds’ reputation as a centre of sporting excellence.

As a Recreation Assistant you will work as part of our team ensuring that the environment is safe for use and that a high level of customer service is maintained at all times. You will undertake a range of duties including cleaning tasks, setting up sport areas and moving equipment safely. There will also be a requirement for you to cover reception duties and work within our café and bar provision, as required.

You will have excellent communication skills and have a helpful attitude towards customers, with the ability to work independently and as part of a team. You will also be able to maintain a positive attitude, whilst sometimes working under challenging situations.

You will be required to work on a shift-based system, which includes evening and weekend work. Hours of work will be variable dependent upon the needs of the business.

This role is not eligible for Skilled Worker visa sponsorship. Information on other visa options is available at: https://www.gov.uk/browse/visas-immigration/work-visas

What we offer in return

26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!

Generous pension scheme options plus life assurance

Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.

Personal Development: Access to courses run by our Organisational Development & Professional Learning team.

Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!

To explore the post further or for any queries you may have, please contact:

Mark Hayward, Facility Manager

Email: [email protected]

Please see details of the University’s Pre-employment Health Assessment within the Candidate Brief.

Further Details:

Candidate Brief

£24,479 per annum

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