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Coventry Customer Service & Admin

Personal AssistantNHS

Coventry, CV2 2DX Permanent £28,392 to £31,157
Posted 6 August 2026 Closing date 23 August 2026
Coventry Arena Rail Station (3.0 miles away) Arena Shopping Park (2.7 miles away)

Job summary

Job Title : Personal Assistant

Substantive : Permanent Full Time

Working Hours : 37.5hrs Per week

Working Pattern: Monday to Friday between 08:00 - 17:00

Service: Core Services

We are looking to appoint a motivated and enthusiastic person who has excellent personal assistant, organisational, advanced administrative and interpersonal skills, with a high level knowledge of Microsoft Office software such as Outlook, Word, Excel. with the individual able to work with IT systems and simple data.

The main requirements of the role will be to ensure the delivery of a comprehensive, high quality secretarial and advanced administrative service to the Deputy Chief Nursing Officers. This should include (but not exhaustive) complex diary management, meeting coordination and associated formal minute taking, typing/word processing of letters, reports, and other correspondences.

The individual should have excellent interpersonal skills with the ability to communicate complex, sensitive information with a range of staff internally and externally.

Essential educational, skills, knowledge and experience requirements are detailed in the Job Description and Person Specification. This is a very busy role and the successful candidate will need to be able to work without direct supervision to meet challenging demands and should be able to evidence their experience of working in a similar role.

This role is for 37.5 per week, working Monday-Friday between the flexible hours of 0800-1700.

Main duties of the job

The post holder will provide comprehensive personal assistance to the Deputy Chief Nursing Officer (DCNO) and Director of Nursing by providing comprehensive and confidential patient-centredadministration and secretarial service in accordance with Departmental, Trust and National standards, policies and procedures.

The skills required include the ability to be confidential, timely and organise, scheduling diaries, meetings etc. Have an excellent telephone manner as well as being a good communicator, friendly, calm and efficient.

To maintain patient/staff confidentiality and adhere to and be aware of the implications of the Data Protection Act (1998) and Caldicott Principles (1997).

To co-ordinate information and reporting processes, monitor audits and action plans within the DCNO portfolio.

Job description

  • Manage the Deputy Chief Nursing Officers commitments
  • Liaising with Trust staff and other senior professionals internally and externally to the Trust
  • To act as a point of contact to ensure all enquiries are managed and successfully resolved
  • To ensure all documentation is up-to-date, accurate, and professional in presentation
  • To implement and maintain an efficient, systematic office management procedures
  • HR / Recruitment / Agency matters to include dealing with confidential matters on behalf of Corporate Nursing.
  • To continually contribute to patient and business improvement Agendas.
  • Support the Deputy Chief Nursing Officers in facilitation of a wide range of matters.

For further details please see the attached job description.

Please be advised that sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

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