Health Visiting Clerical AssistantNHS
Job summary
Coventry Health Visiting Service are seeking a clerical assistant to join our amazing Family, Health and Lifestyle Service.
This post would provide the post holder with valuable experience in working within a community health setting.
The primary responsibilities are a range of administrative and clerical duties as delegated by the Senior Clinic Assistants and Health Visitors.
The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff to share this commitment. As part of our safe recruitment practice, it is a mandatory requirement for all newly appointed staff requiring a Disclosure and Barring Service (DBS) check to be registered with the DBS Update Service. All eligible staff recruited to the Trust are expected to maintain their annual update subscription whilst employed with the Trust as a condition of employment. The cost of the first year's subscription to the update service will be reimbursed by the Trust as a payroll refund.
It is essential that applicants can meet the travel requirements of the post.
Main duties of the job
The Health Visitor Clerical Assistant (HVCA) will ensure that tasks delegated by the team are completed in a professional manner. Tasks will include taking telephone calls and liaising with parents/cares and professionals on behalf of the Health Visitor, achieving timely and effective communication for the team with the use of e-mails, filing, processing in coming post and preparation of post.
Job description
To arrange venues and send out appointments for development assessments and other appointments on behalf of the Health Visitor, Staff Nurse and Community Nursery Nurse. Re-arrange and cancel appointments on behalf of the Health Visitor, Staff Nurse and Community Nursery Nurse.
Report any faulty equipment within the office areas to the appropriate service/division e.g. estates/IT.
The upkeep of notice boards within the bases, and the ordering of any supporting leaflets and literature as requested by the Health Visitor/ Staff Nurse / Community Nursery Nurse.
Ensuring the security and confidentiality of electronic patient records in accordance with trust policies and procedures for record keeping and data protection.
Contribute to health visiting records when appropriate, maintaining accurate and contemporaneous records e.g. sent appointment times/Was not brought.
To formulate database and Excel spreadsheets and to input and retrieve computer data as required by the Health Visiting team, producing reports as requested in a timely manner.
To have an understanding of current Child Protection guidelines and procedures in accordance with Coventry's Childrens Safeguarding Board.
To undertake mandatory training, and service specific training as required maintaining skills and competencies. To work within the remit and scope of the job description. To input annual leave and training request on e-roster in a timely manner. To participate in regular 1:1 meetings and appraisals with a Health Visitor/ Senior Clinic Assistant/ Clinical Lead.
About us
Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.