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Oxford Customer Service & Admin

Operational Travel and Transport ManagerNHS

Oxford, OX3 9DU Permanent £49,387 to £56,515
Posted 6 August 2026 Closing date 20 August 2026
Oxford Rail Station (2.3 miles away) Gloucester Green Bus Station (1.9 miles away)

Job summary

This is an exciting opportunity to Join the Travel and Transport Team at Oxford University Hospitals (OUH) as the Operational Travel and Transport Manager. This is an important role to manage the operational running of Travel and Transport functions as well as supporting the wider Sustainability team on new projects and strategic work to improve travel and transport across the trust.

This is a full time post primarily based at the John Radcliffe Hospital in Oxford with the requirement for regular visits to the other OUH sites in Oxford and Banbury.

Main duties of the job

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  • Lead the operational delivery and ongoing development of Travel & Transport services across all OUH sites, ensuring effective day-to-day management and project implementation.
  • Develop and deliver initiatives aligned to the Trust's Travel & Transport strategy, supporting sustainability and greener travel outcomes.
  • Oversee staff travel operations, including permit processes, eligibility criteria, and contractual arrangements for transport services.
  • Act as the key point of contact for travel and transport queries and complaints, maintaining a high standard of customer service and representing the Trust professionally.
  • Engage and collaborate with internal and external stakeholders to support service improvement, consultations, and project delivery.
  • Manage external contractors, ensuring effective delivery of services, value for money, and appropriate use of resources.
  • Line manage the Travel & Transport administrative team, including workload allocation, performance management, appraisals, and absence management.
  • Work in partnership with the Senior Green Travel & Transport Manager to deliver strategic projects beyond operational activities.

Job description

For a detailed list of the main responsibilities and duties please see the Job Description attached.

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

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