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Newcastle-under-Lyme Customer Service & Admin

ReceptionistNHS

Stoke-on-Trent, ST5 7NJ Permanent £25,272
Posted 7 August 2026 Closing date 21 August 2026
Longport Rail Station (1 mile away) Newcastle Town Centre Bus Station (2.0 miles away)

Job summary

Please note - previous applicants need not apply.

The Memory Services are looking to recruit to a new Receptionist post.

  • Marrow House, Stoke on Trent and The Lyme Brook Centre, Newcastle under Lyme

**Please note - due to current Immigration rules and regulations, this post is not eligible for sponsorship.**

Main duties of the job

To work primarily on Reception undertaking any telephonist duties under the general direction of the Team Leader, ensuring that a professional, efficient and cost effective service is provided to staff and the public at all times.

To support the Administration and Clerical function in order to provide seamless customer service to both internal and external customers. The role will work flexibly, while holding a primary assignment of the Receptionist within the Memory Service.

Job description

Liaise with service users, partner services and organisations

Prioritise work

Responsible for data entry

Good knowledge of Microsoft Office Software, such as Teams, Outlook and Word

About us

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike.

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

The Trust is committed to the Step into Health scheme and actively encourages applicants from the Armed Forces Communities to apply.

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