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Braintree Customer Service & Admin

Senior AdministratorNHS

Braintree, CM77 8FG Permanent £25,760 to £27,476
Posted 7 August 2026 Closing date 21 August 2026
Braintree Freeport Rail Station (0.2 miles away) Bus Interchange (0.7 miles away)

Job summary

Joining an established administration team, the post holder will provide comprehensive, professional and effective administrative support across the Chelmsford/Maldon/Braintree area. The post holder must display a considerable degree of initiative, possess good judgement and maintain a calm, friendly and efficient manner when dealing with staff, service users, colleagues and visitors.

The post holder will be required to work independently using initiative, and applying a high degree of confidentiality to all of their work, whilst ensuring clear communication with all services, teams and colleagues.

Applicants will have previous administrative experience, including excellent typing skills including audio typing and working in a healthcare setting; experience of using IT systems like SystmOne or relevant IT skillsand be able to work on own their initiative with minimal supervision.

Main duties of the job

Providing comprehensive administrative support for clinicians and medical staff.Specialist knowledge of a clinical service area or range of services supported by the Administration Support Team.Answering queries, progress chasing, task-related problem solving and resolving issues for clinical/medical staff or patients and providing non-clinical advice or information to others.Data inputting into clinical and administrative systems and ensuring data quality/accuracy.Use of SystmOne. Maintaining equipment records. Producing standard reports from databasesAudio Typing

Job description

Please see the attached job description for a full list of the main responsibilities for this role. Thank you for taking the time to apply for a role within Provide.

About us

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision:Transforming Lives

Values:Care, Innovation and Compassion

Mission:An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

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