AdministratorNHS
Job summary
We are looking for a motivated, organised, and personable administratorto join our busy GP surgery. This is a varied and rewarding role that plays a vital part in supporting both our clinical team and our patients.
The successful candidate will be responsible for a range of administrative duties, ensuring that patient information is handled accurately, confidentially, and efficiently while delivering a high standard of customer service.
Main duties of the job
Key Responsibilities
- Processing and managing medical referrals accurately and efficiently.
- Handling Subject Access Requests (SARs) in accordance with GDPR and practice policies.
- Preparing and processing medical reports and other clinical documentation.
- Communicating with patients by telephone, email, and in person in a professional, compassionate, and courteous manner.
- Liaising with GPs, clinicians, hospitals, and external healthcare organisations.
- Maintaining accurate patient records using clinical systems.
- Supporting the wider administration team with day-to-day practice duties.
- Ensuring all work is completed within required timescales while maintaining confidentiality.
Job description
Key Responsibilities
- Processing and managing medical referrals accurately and efficiently.
- Handling Subject Access Requests (SARs) in accordance with GDPR and practice policies.
- Preparing and processing medical reports and other clinical documentation.
- Communicating with patients by telephone, email, and in person in a professional, compassionate, and courteous manner.
- Liaising with GPs, clinicians, hospitals, and external healthcare organisations.
- Maintaining accurate patient records using clinical systems.
- Supporting the wider administration team with day-to-day practice duties.
- Ensuring all work is completed within required timescales while maintaining confidentiality.
About us
A busy GP surgery with 24,000 patients, we share a culture of learning and training, valuing diversity and equality andaim for a happy team with high morale and motivation.