Care CoordinatorNHS

Job summary

Our PCN comprises of 3 practices- Abernethy House, The Town Surgery and Winchmore Hill Practice. The practices have a combined geographic area across West Enfield. There is a wide socio-economic and demographic served within this area which will provide an interesting and varied case mix. You will be joining an enthusiastic team of clinicians and administrators. Two of the larger practices are teaching practices so you will be well supported with on-going professional development (training support, CPD and peer support). The role will contribute to the improving quality of care of our patients across the network of practices.

Main duties of the job

The PCN teams work with a wide range of partner organisations and stakeholders, including acute trusts, mental health trusts, local authorities, community services and primary care, as well as voluntary sector organisations.

The PCN approach is to deliver integrated care based around the needs of service users and patients rather than being constrained by historical structures. We are looking to appoint Health and Social Care Coordinators who will play a key co-ordinating role at the heart of the GP Practices. The post holder will ensure that our patients receive the co-ordinated care they depend on, care, which is responsive to their needs and designed in cooperation with patients, carers and all supporting services.

Job description

• Working with colleagues, to identify high-risk patients and ensure they receive a care planning consultation with their GP.

-Act as the first port of call for service users/patients, in their caseload in relation to their care.

• Monitor referrals to ensure tasks are completed and care delivered by keeping in regular telephone contact.
• To provide admin support to practices to ensure consistent reporting standards.
• Support Quality and Outcome Frameworks and other DES/LES specifications.
• Maintain and develop engagement with all practice staff and encourage 'best practice.'

About us

Our organisation is a well-established primary care practice supported by a multidisciplinary and experienced team. The practice has three GP partners and seven salaried GPs, providing a strong clinical leadership structure and continuity of care for our patient population.

Our wider clinical team includes an ARRS (Additional Roles Reimbursement Scheme) multidisciplinary workforce, comprising clinical pharmacists, paramedics and a physician associate. This diverse team enables us to provide a broad range of skills and expertise within primary care, supporting the GPs and ensuring patients are seen by the most appropriate healthcare professional for their needs.

The practice is supported by a Practice Manager, Deputy Practice Manager and a Reception Manager alongside a dedicated administrative and reception team.