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Swansea Customer Service & Admin

Programme Support AdministratorNHS

Swansea, SA1 5DY Permanent £26,813 to £27,890
Posted 11 August 2026 Closing date 24 August 2026
Swansea Rail Station (0.2 miles away) Swansea Bus Station Stand X (0.4 miles away)

Job summary

We are looking for a proactive and organised Administration Programme Support Officer to provide high-quality administrative support to the breast screening programme.

The role involves coordinating meetings, managing diaries, preparing agendas and meeting papers, and producing accurate minutes and action logs for regional management and planning meetings. You will also support programme planning activities, record compliments and comments, produce routine reports, and arrange travel and accommodation for managers as required.

The successful candidate will have excellent organisational and communication skills, strong attention to detail, and experience using Microsoft Office applications, including Outlook, Word, Excel and Teams. The ability to manage competing priorities and work independently while contributing positively to a team is essential.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Key responsibilities:

  • Booking and coordinating meetings.
  • Diary management for programme managers.
  • Preparing agendas, papers and taking minutes.
  • Maintaining action logs and tracking progress.
  • Producing reports and administrative documentation.
  • Recording compliments, comments and enquiries.
  • Arranging travel, accommodation and transportation.
  • Providing general administrative support to the programme team.

Job description

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

About us

We are Public Health Wales - the national public health agency in Wales. Our purpose is 'Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.

Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.

We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.

To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/

For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/

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