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Newcastle upon Tyne Customer Service & Admin

Business Support AdministratorNHS

Newcastle upon Tyne, NE15 8NY Permanent £28,392 to £31,157
Posted 11 August 2026 Closing date 25 August 2026
Blaydon Rail Station (0.3 miles away) Blaydon Bus Station (0.3 miles away)

Job summary

The Secondary Care Northern Alliance Team is looking for a motivated, enthusiastic and highly organised Business Support Administrator to join our team and provide comprehensive administrative and project support across a range of commissioning, contract management, performance and service improvement activities.

This is an exciting opportunity to play a key role in supporting the delivery of services that help improve healthcare outcomes for patients and communities across North East and North Cumbria. Working closely with commissioning colleagues, senior managers, and a wide range of corporate and operational teams across NENC ICB, you will contribute to the successful delivery of key programmes, projects and workstreams.

Please note this post is only accepting applications from current staff members of North East and North Cumbria Integrated Care Board and staff members of North of England Commissioning Support (NECS).

We reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

The role offers a varied workload and will involve coordinating meetings, preparing reports and presentations, maintaining action logs, work plans and project documentation, and providing high-quality business and administrative support to the wider team. You will help ensure that workstreams are effectively organised, monitored and delivered to agreed timescales.

We are seeking an individual who can manage multiple priorities, work independently, and maintain a high level of accuracy and attention to detail. You will be professional, adaptable and able to build positive working relationships with colleagues and stakeholders at all levels.

Job description

The successful candidate will have excellent organisational, communication and administrative skills, together with a commitment to delivering a high-quality service. In return, you will gain valuable experience working within a commissioning and contracting environment and be part of a supportive team dedicated to improving health services for local people.

If you enjoy working in a busy and supportive team, have a proactive approach and are looking for an opportunity to develop your skills within a rewarding role, we would love to hear from you. This is an excellent opportunity to contribute to the commissioning and improvement of healthcare services across North East and North Cumbria.

About us

Our Integrated Care Board (ICB) is the largest in the country.

The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities.

With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas. These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.

The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.

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