ReceptionistNHS

Job summary

We are looking for an enthusiastic receptionist to join our friendly and welcoming team, uniquely based in Uckfield Community Hospital.

The working hours will be 5 hour shifts, 5 days a week, on a rota basis that is planned one month in advance. The shifts vary from a 7.45am to a 3pm start.

Main duties of the job

You will be the first point of contact, both face-to-face and over the telephone and must have a professional, empathetic and personable manner.

The role will involve a variety of administrative duties to support the clinical team and smooth running of the practice.

Job description

Below details some of the main responsibilities and duties -

• answer general queries and guide patients with practice procedures
• arrange appointments
• signpost patients to the most appropriate service
• support patients with registering at our surgery
• answering the telephone and greeting patients at the reception desk, always maintaining the highest level of professionalism

About us

We are a three-partner practice, based in semi-rural Uckfield, and currently have a practice population of 8000 patients.

We have a CQC rating of "good" and our recent GP patient survey overall experience was rated at 87%, against a national average of 67%

All staff are well supported by a strong management team, who value the importance of work/life balance.