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Dumfries and Galloway Customer Service & Admin

Admin Assistant - Care HomeNHS

Dumfries, DG2 9JW Permanent £13.01
Posted 12 August 2026 Closing date 11 October 2026
Dumfries Rail Station (1.2 miles, direct) Glengonnar (Leadhills and Wanlockhead Railway) (23.3 miles, direct) Stance 5 (0.8 miles, direct)

Job summary

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' Workplace Pension scheme, with Employer contributions from 3% ..

Main duties of the job

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles, access to wellbeing and support tools, a range of retail discounts and savings, unlimited referrals with our 'Refer a Friend' bonus scheme, Employee of the Month' rewards and Long Service Awards, Workplace Pension scheme, with Employer contributions from 3%.

Job description

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

5432

About us

Barchester Healthcare is a company that focuses on providing exceptional care in care homes. With an emphasis on delivering quality care and support for residents, Barchester offers a range of services to meet the needs of individuals. The company prides itself on creating a vibrant and happy environment where residents can feel at home. Barchester Healthcare values the skills and dedication of its employees, offering opportunities for training and development to enhance their capabilities. The organisation places importance on the wellbeing and job satisfaction of its staff, providing a supportive work environment. Barchester Healthcare believes in rewarding its employees for their hard work and commitment, offering competitive pay rates and a comprehensive benefits package. The organisation also values teamwork and encourages employees to engage and interact with residents, families, and visitors to foster a sense of community and belonging within the care home setting.

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