Medical AdministratorNHS
Job summary
Are you an organised, practical, and approachable team player? Our patient-centred and innovative GP Surgery invites you to apply for our Medical Administrator vacancy. We are searching for an enthusiastic individual with a positive outlook and a keen desire to develop their skills, helping our team maintain a first-class reception service.
Previous experience of working in a GP Surgery and knowledge of EMIS Web would be advantageous but not essential, as full training will be provided for the right candidate who can demonstrate the following key skills
Main duties of the job
The core responsibilities of the Medical Administrator role are to receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
The post-holder must be flexible, have high attention to detail and be able to work under pressure, prioritise work, problem solve and work both independently using their own initiative and as part of a team.
The post-holder will positively contribute to the delivery of an excellent patient experience in all aspects of work, written, verbal and face to face.
Job description
- Excellent customer service
- IT skills
- Communication skills (both face to face and on the telephone)
- Ability to work under pressure in a fast-paced environment.
- Ability to manage and prioritise workloads.
The benefits:
- Full induction
- 20 holiday days plus Bank Holidays, rising on service
- Access to the NHS pension scheme
- Training leading to career progression
- Supportive, proactive & friendly team
- Whole practice team building/social events
- Access to Employment Assistance Programme
- Network/peer support from others in similar roles across the Primary Care Network Practices
- Incentives for meeting joint targets
- Practice Bonus Scheme
About us
Boughton Health Centres mission statement
Providing holistic care within a kind and caring environment
Chester East PCNs mission statement
Our mission: to deliver high quality, innovative and sustainable care for our community. Our vision: to support our community to live healthier lives through excellent care