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Customer Service & Admin

AV TechnicianUniversity

Coventry Full time £26,707 - £30,378 a year
Posted 11 September 2026 Closing date 4 October 2026

We are looking for an enthusiastic AV Technician to join the Event Production team at the University of Warwick. This is an exciting opportunity to play a key role in delivering high-quality events in a dynamic, customer-focused environment.

In this role, you will set up and operate audio-visual systems across lecture theatres and conference spaces, supporting a wide range of live, hybrid, and recorded events. You will work closely with clients, conference organisers, and suppliers to ensure a seamless technical delivery, while also providing on-the-day support and troubleshooting.

This role offers the opportunity to work in a unique environment where no two days are the same, supporting a diverse range of events in a world-class venue. Unlike many AV roles, you will benefit from being part of a university-owned organisation that reinvests in people, facilities, and innovation. You will gain exposure to a broad range of technologies and event types, working within a supportive team that values development, collaboration, and delivering exceptional client experiences.

About the Role

We are looking for someone who is proactive, adaptable, and customer-focused, with a genuine enthusiasm for delivering high-quality technical support for events.

The successful candidate will:

Be confident working both independently and collaboratively as part of a team

Thrive in a fast-paced, live event environment and remain calm under pressure

Have a strong technical interest, with hands-on experience in AV systems or a relevant technical background (e.g. theatre or live production)

Demonstrate excellent customer service skills, with the ability to build positive relationships with clients and colleagues

Communicate clearly and professionally, both verbally and in writing

Be well organised, able to manage competing priorities and respond to last-minute changes

Show initiative and a willingness to learn and develop new skills

About the Department

Warwick Conferences delivers world-class meeting and conference facilities in a vibrant setting on the University of Warwick’s green campus.

As part of the University, Warwick Conferences reinvests all profits into social benefit, supporting student education and world-leading research that has a global impact. The Event Production team is central to this mission, providing expert technical support to ensure every event is delivered to the highest standard.

Working within this team, you will be part of a professional, collaborative environment that is committed to innovation, service excellence, and continuous improvement.

Contact information

For any further information about the role, please email [email protected]

Full details of the duties and selection criteria for this role can be found in the vacancy advert on the University of Warwick's jobs pages. You will be routed to this when you click on the 'Apply' button.

£26,707 to £30,378 per annum

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