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Bedford Customer Service & Admin

Referrals and Waitlist AdministratorNHS

Community Dental Services CIC
Bedford, MK40 2NT Permanent £25,760 to £27,476
Posted 17 August 2026 Closing date 24 August 2026
Bedford St Johns Rail Station (0.9 miles away) Bedford Bus Station (0.6 miles away)

Job summary

Referrals and Waitlist Administrator

Permanent, Full Time

Hours:37.5 hours per week, 5 days

Base: Dental Care Centre, Bedford Health Village, 3 Kimbolton Road, Bedford, MK40 2NT

Salary: £25,760 to £27,476 per annum

Do you want to make a difference? If so, why not consider a career with an award winning, dentally led social enterprise?

Main duties of the job

What are we looking for?

The post holder will be responsible for recording the receipt of referrals into a range of dental services provided by Community Dental Services CIC in Bedfordshire. They will ensure that the service responds appropriately to set criteria that patients are seen for care within the services' agreed time frame. They will be a point of contact for employees, patients and general dental practitioners.

The post holder will employ their proficient IT skills to maintain an accurate database of patient information. There may occasionally be the requirement to undertake other administrative duties to support colleagues or at times of annual leave or sickness absence.

They will support the majority of the administration of the referrals process from their base, however they will be expected to meet as a referrals team regularly at the central referrals base in order to manage this function.

The ability to travel countywide in order to attend team meetings and training countywide is required.

Job description

For further details on the main duties and responsibilities for the role, please see the attached job description.

About us

What do we offer?

  • Starting salary gross £25,760 per year
  • Full time, permanent contract, 37.5 hours per week
  • 27 days holiday plus bank holidays
  • Access to Corporate Pension Scheme
  • 24/7 access to an Employee Assistance Programme
  • Funded internal and external mandatory training to enable you to maintain your CPD
  • Support with training for your wider professional development
  • Uniforms provided
  • Become a shareholder and have a say in how our organisation is run at all levels
  • Opportunity to play a key part in local social care initiatives

Please ensure that you read the Job Description, which also includes the person specification, before applying.

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