Information Systems Support AssistantNHS

Job summary

This is a great opportunity to build your digital skills while supporting colleagues across our services to use information systems with confidence and accuracy. You'll work as part of our Digital and Information Systems team, helping staff use a range of clinical and administrative systems safely and effectively. Your work will support good data quality, secure access, and smooth day-to-day operations, all of which play a key role in delivering high-quality care.

Main duties of the job

What you'll do:

• Provide support, guidance and training to colleagues using key systems such as Electronic Patient Records, rostering tools and registration platforms
• Investigate system issues, identify solutions and share clear advice with teams
• Maintain system configuration, monitor data quality and support routine upgrades
• Help create reports and analysis to support services and decision-making
• Support Registration Authority processes, including user access and smartcard management

What we're looking for:

• Strong IT skills and confidence using a range of digital systems
• Ability to explain technical information in a clear and friendly way
• Good organisation and problem-solving skills
• Experience supporting system users or transferable customer-support skills
• Willingness to learn, with training and supervision provided

We welcome applicants from all backgrounds and value fairness, respect and inclusion in everything we do.

Job description

Please see the job description and person specification attached to this job advert for full details on the role.

About us

At CHCP, we're passionate about people, we recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you'll be more than just a number. Our people are our shareholders, and their thoughts and opinions are always heard;at CHCP you have a real voice.

Compassion is at the heart of our business; our colleagues work together to deliver first class healthcareto thousands of people. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.

CHCP CIC employees have access to an excellent range of benefits; for further information, please click on the 'CHCP Perks and Rewards' link.