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Middlesbrough Customer Service & Admin

Administrator - ReceptionistNHS

Middlesbrough, TS4 3EB Permanent £25,272
Posted 11 September 2026 Closing date 27 September 2026
James Cook Rail Station (0.4 miles, direct) Leeming Bar (Wensleydale Railway) (21.8 miles, direct) Hartlepool Interchange (9.4 miles, direct)

Job summary

An exciting opportunity has arisen for a Receptionist to join our small, friendly front-of-house team based at Woodside Resource Centre which is the older person's community mental health service.

Previous NHS experience not essential, although may be helpful.

This is a part-time opportunity - 22.5 hours per week

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

We are looking for a friendly, customer-focussed Receptionist to join our front-of-house team. Reception duties include greeting service users, carers, staff and visitors and answering queries via telephone and email. The ability to remain calm and communicate clearly is essential as well as promoting a positive culture for older people living with mental health issues.

The successful candidate will be expected to perform admin tasks, update calendars, maintain visitor logs, issue access cards, deal with incoming & outgoing post and calls, photocopying, scanning and ensure that all information in the reception area for staff and public is clearly displayed and updated as appropriate.

Job description

We believe the job description will give you a clear picture of the day to day duties and tasks. Please read this thoroughly and if you have any questions, please don't hesitate to contact us - we'll be happy to help.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

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