Administration AssistantNHS
Job summary
The Tutbury Practice is looking for an organised, motivated and reliable Administrator to join our friendly and dedicated practice team.
This is a varied and important role within the practice, supporting the clinical and administrative teams to ensure that patients receive safe, effective and well-coordinated care.
The successful candidate will be someone who is able to work independently, manage competing priorities and maintain a high level of accuracy and confidentiality. Previous experience within an NHS or GP practice environment would be advantageous, although we would welcome applications from candidates with strong transferable administrative skills.
The role will be for 25 - 30 hours per week, worked across 5 days Monday to Friday, with working hours to be agreed with the successful candidate.
The postition is subject to a DBS check and occupational health asssessment.
Main duties of the job
- QOF recalls managing patient recalls and follow-up.
- QOF reports running and monitoring QOF reports to support target achievement.
- GP2GP processing incoming and outgoing patient records.
- Registrations and deductions processing patient registrations, deductions and related administration.
- Referrals processing referrals and ensuring accurate record keeping.
- Scanning scanning and filing clinical and administrative correspondence.
- Coding accurately coding clinical information onto patient records.
- Summarising summarising new patient medical records.
- Safeguarding administration supporting safeguarding processes and records.
- Learning Disability (LD) administration supporting LD registers, recalls and administration.
- Severe Mental Illness (SMI) administration supporting SMI registers, reviews and recalls.
- Carers administration maintaining the carers register and associated recalls.
- Gold Standards Framework (GSF) providing administrative support for GSF patients.
- Blood pressure administration supporting blood pressure monitoring and recalls.
- Culling reviewing and culling patient records in line with guidance.
- Shared Care rejection administration processing shared care rejections, tracking actions and updating records.
Job description
This role provides comprehensive administrative support to the practice, including managing patient recalls, QOF activity, registrations, referrals, records management, coding, summarising, safeguarding, and maintaining key patient registers. The postholder supports efficient patient record administration, clinical governance processes, and day-to-day operational tasks to ensure high-quality patient care and practice performance.
About us
The Tutbury Practice is a friendly semi-rural GP surgery located in the village of Tutbury, providing high-quality primary care to a patient population of approximately 8,500. We proudly serve patients from Tutbury and the surrounding areas, including Rolleston, Hatton, and Stretton.
Our clinical team is made up of three GP partners and three salaried GPs, supported by a skilled multidisciplinary team that includes a Clinical Pharmacist, Pharmacy Technician, nurse practitioner, and first contact physiotherapist. We are also fortunate to have a friendly, experienced nursing team, alongside a dedicated administration and reception team who play a vital role in supporting patient care.
The practice operates a total digital triage system using accuRx, enabling efficient access to care and streamlined patient communication. We use EMIS Web and Docman to support safe, effective clinical practice and document management.
The Tutbury Practice is a training practice for GP registrars and medical students and is an active research practice, contributing to research that helps improve patient care locally and nationally. We hold regular clinical and practice meetings to support teamwork, learning, and service development, and we consistently achieve high QOF outcomes.
Overall, we are a supportive, forward-thinking practice with a strong team ethos, committed to delivering excellent care to our local community.