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Watford Customer Service & Admin

Senior AdministratorNHS

Watford, WD17 3EW Permanent £28,392 to £31,157
Posted 19 August 2026 Closing date 1 September 2026
Watford Junction Rail Station (0.5 miles away) Brunswick Road / Clarendon Road (10.0 miles away)

Job summary

Full-Time - 9-5pmPeace Children's Centre - Watford

This role will involve regular travel to Watford, Hemel Hempstead and St Albans

SENIOR ADMINISTRATOR This role will sit within the welcoming Senior Administrator Team, providing senior administrative support across Children's Specialist Services and to the associated administrative teams.

This role offers extensive exposure to a broad range of clinical and administrative processes across the different Children's Specialist Services, providing an excellent opportunity to develop specialist knowledge and enhance professional administration skills within the NHS.The post would be particularly suited to an experienced administrator who is motivated to take on additional responsibilities, including the supervision and line management of staff, supporting service development, and contributing to the effective delivery of high-quality administrative services.

*Proposed interview date: 14th September 2026*

HCT will prioritise recruitment of workers living in England under the new immigration rules for care workers effective from 9 April 2025. Employers must first prove that they have attempted to recruit a worker from within England who needs new sponsorship. This ensures that those who came to the UK to pursue a career in adult social care can do so.

Main duties of the job

Act as a key point of contact for clinical staff and the wider multidisciplinary team. Providing leadership and cross-cover supervisory support to the CSS Administration Teams to ensure the effective and seamless delivery of services.

The post holder will oversee and support administrative workflows across a range of services, helping to drive consistency, efficiency and continuous improvement, whilst deputising for the Administration Leads as required.

Job description

For more details about the responsibilities of this post please find attached links to the Job Description

The successful candidate will demonstrate:

  • Previous NHS administration experience at a Senior level including project management
  • Excellent time management skills to manage a busy workload
  • High attention to detail and accuracy
  • Strong and clear communication skills
  • Initiative and problem-solving abilities
  • Energetic, flexible and proactive approach
  • A pioneering approach, welcoming and embedding digital innovations to improve administrative processes and streamline efficiencies
  • An inclusive, 'one team' approach to supporting colleagues and service users
  • A caring attitude, supporting patients and colleagues with kindness and professionalism at all times

Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.

We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.

Word versions of documents are available if needed to allow for any adaptations to be made i.e. font, colour, background, convert to Read Aloud.

The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.

About us

A big thank you for considering joining us at Hertfordshire Community NHS Trust. You'll find it a great place to work with many benefits offered to you as a member of our staff

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities Our staff are proud to be Caring, Pioneering, Inclusive in their work to help achieve the Trust visionWe welcome diversity in our workforce and are interested in applicants from all backgrounds and ages

We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now

You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you

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