Redbridge Customer Service & Admin

Apprentice Contract Monitoring Assistant (Leisure and Culture)JobsGoPublic

London Borough of Redbridge Full time £27,781 a year

Posted 10 September 2026 Closing date 20 September 2026

Newbury Park Station (1 mile, direct) Barkingside Underground Station (0.4 miles, direct) Park View Road (N17) (6.3 miles, direct)

Location: Lynton House, Ilford / Hybrid

Permanent – Full Time

Interview Date: tbc

Redbridge is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we've developed innovative ways to build our communities and transform our Council.

We're one of the fastest growing parts of the country and the third most diverse London borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the city.

We are seeking a motivated and organised ApprenticeContracts Monitoring Assistant to support the effective management of leisure and culture contracts across the borough. This is an excellent opportunity for someone looking to develop a career in contract management, performance monitoring and client-side service delivery. You will play a key role in the day-to-day monitoring of contracts, helping to ensure services are safe, compliant, high quality and responsive to the needs of residents. Working across a diverse portfolio that includes leisure centres, parks, play areas, outdoor gyms, open spaces, museums, libraries, sports development programmes and cultural venues and activities, you will gain valuable experience in a varied and rewarding environment.

As an Apprentice Contracts Monitoring Assistant you will build strong working relationships with service providers, support site inspections and audits, maintain accurate performance records and assist with the tracking and reporting of contract outcomes. You will help ensure services are delivered in line with agreed standards and identify opportunities for improvement, while developing your knowledge of contract compliance, performance management and partnership working. The successful candidate will have strong organisational skills, attention to detail and a willingness to learn, making this an ideal role for an ambitious individual looking to grow their skills and contribute to the success of the borough’s leisure and cultural services.

You will be supported to achieve a Business Administrator Level 3 Apprenticeship which is a nationally recognised qualification accredited by Skills England.

Job Description and Person Specification

To apply for this post please complete the online application form and attach your CV and a Covering Letter addressing how you meet the criteria for the role as stated in the person specification.

All short-listed applicants will need to demonstrate proof of right to work in the UK.

We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.

Apply / view full listing →

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