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Blackpool Customer Service & Admin

Medical Workforce Administrator (Temporary Staffing and Bank)NHS

Blackpool, FY3 8NR Permanent £25,760 to £27,476
Posted 10 September 2026 Closing date 23 September 2026
Layton (Lancs) Rail Station (1.2 miles, direct) North Station (Blackpool Tramway) (1.4 miles, direct) National Express Coach Facility (1.6 miles, direct)

Job summary

The Medical Workforce Administrator (Temporary Staffing and Bank)is responsible forthe day-to-dayadministration for Medical and DentalTemporary staffing workforce.

The post-holderwill support the Medical Workforce Team Leader with the daily monitoring of inboxes, answering telephone calls andprovidingbasic advice to doctors of all grades.There are also opportunities to be involved with ad-hoc projects from time to time.

In addition, the post holder will beexpected to cross cover theMedical WorkforceAdministrator((Appraisal & Revalidation) andMedical WorkforceAdministrator(GoSWand TCS) during any absence.

**Please note this job vacancy may close early.

Main duties of the job

1. Cross-cover the other Medical Workforce Administrators during periods of leave, including sickness absence reporting, basic recruitment administrationand job planning administration.

2. Assist the Medical Workforce Assistant Operational Manager with the production of generic work schedules for all Resident Doctors in Training and Locally Employed Doctors, asrequired.

3. Provide comprehensive administrative support for the wider Medical Workforce Team asrequired.

4. Support and deputise for the Medical Workforce Team Leader as requested to take minutes for meetings

5. Take part inappropriate trainingand continuing professional development to meet CPD needs.

6. Be responsible formaintainingdoctor's personnel files.

7. Maintain good working knowledge of key Medical Workforce processes and the wider NHS environment to allow for cross-covering colleagues within the Medical Workforce Team.

Job description

  • Assist in the management and co-ordinating of a booking system for all Medical and Dental Bank and Agency Staff, including all associated administration of day to day operational activity.
  • Receive and deal with incoming telephone enquiries promptly and courteously. Answering and responding to emails.
  • Act as the first point of contact point for Medical Bank enquiries
  • Assist in the register of new workers with Temporary staffing agreements.
  • Liaise with Rota Coordinators, Directorate Managers and workers regarding any queries and booked hours appropriately.
  • Create Healthroster/ LOOP accounts for all Medical and Dental staff
  • To perform duties on Healthroster such as creating Doctors profiles, leave entitlements and personal patterns.
  • To manage bank only doctor compliance (i.e Mandatory training, GMC registration)
  • Keep accurate HR records for bank worker agreements including personal files and database deal with this in confidence.
  • Provide data for weekly/monthly and ad hoc reports as required for the service and to high level management as required. Complete reporting locally and for NHS England; i.e. Annual Organisational Audit and monthly statistics as necessary.
  • Assist with co-ordination of Recruitment activity both internally and externally.
  • Create letters of employment for Medical and Dental staff as and when required
  • Assisting in the administration of the ESR system for Lead Employer Doctors
  • Organise own tasks/plan and prioritises workload, working autonomously but seek advice where necessary.
  • Deputise for theMedical Workforce Team Leader when absent
  • Any other duties appropriate for the efficient running of the service adapting to changes as necessary.To maintain a good knowledge of all aspects of the work of the team, the wider NHS environment, liaising as required with colleagues within other Directorates, NHS Trusts and external organisations as necessary
  • Ongoing Data cleansing within Workforce Systems
  • Updating GMC records for the Doctors

About us

BTH is part of the Lancashire & South Cumbria NHS Collaborative, therefore all roles will be required to support system wide working across the Lancashire & South Cumbria regions.

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